I have the sprint Htc hero, and I love everything about the phone except that I cannot get my email to work whatsoever. Ive been trying to set up my school email onto this phone and contacted the computer support service and they told me to set the protocol as IMAP, the incoming server setting as mail.hartford.edu and then use sprints outgoing server settings. I did all of this and a warning pops up saying "cannot connect to the mail server to verify your account information. your server is not responding." Any ideas?!?!? Thanks!