Support Emails display header, but not body

Discussion in 'Android Devices' started by dignan, Jan 25, 2011.

  1. dignan

    dignan New Member
    5

    Sep 23, 2010
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    One of our employees has a strange problem with his Exchange email account.

    Each email displays only the sender information and the subject line. The body is completely empty.

    I tried removing the account and adding it again, but that didn't help.

    Any ideas?
     

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  2. Super_Six_Two

    Super_Six_Two Well-Known Member
    78

    Aug 12, 2010
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    78
    NJ
    Which email app are you using? Their is probably a setting to download headers only.
     
  3. aluap

    aluap New Member
    5

    Feb 13, 2011
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    Has anyone solved this problem? My droidx with the stock email app was working fine with my pop yahoo but now only displays sender and subject line.

    UPDATE: After discovering the Settings>Manage applications>All>Email (the stock Email)> appliction info page (yes you do have to crawl through that cave to get here) I found a button that said Clear data. When I pressed it, it gave me the warning from hell and since the app was not working properly anyway, i said OK. I then went back to my email and all of a sudden I was getting the body of my emails again. Hope this helps someone else that gets into stock email header, no body trouble



     
  4. mrh3

    mrh3 New Member
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    Apr 24, 2012
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    I used this process today, 4/24/12 and it solved the problem. thanks for the info
     
  5. tpapastylianou

    tpapastylianou New Member
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    Sep 9, 2014
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    I can confirm this as well; note that this means you need to re-enter all the imap / smtp server settings.
     

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