emails keep disappearingSupport


  1. catadjuster

    catadjuster New Member

    I've done a search but haven't found the answer I'm really looking for. My emails disappear once I go back and check for new emails. It doesn't matter if I've read them or not. I use outlook on my laptop to check my emails, and the standard Apple email client on my iPhone, which has no trouble keeping the emails stored.

    My gmail account works great of course, but I'd like my @att.net emails to stay on my tablet as well. I've looked in the tablet setting but don't see anything that looks like it would change the issue.

    thanks!

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  2. sebrame

    sebrame New Member

    Were you ever able to resolve this? I'm having the same issue with my wife's Samsung Stratosphere.
  3. peterc10

    peterc10 Well-Known Member

    What email app are you using? Many have settings as to how many emails are stored (in terms of numbers or days). In addition many sync each time with your email server and will remove emails once they are no longer on that server. And Outlook has a habit of deleting them from the server once it has downloaded them (although you can change that setting) so that they then get deleted on your tablet.

    I suggest you use more sophisticated email apps than are on your device. I use Kaiten and it has lots of settings, so for example you can set it sync deletions either on the server or the tablet or both or neither.
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