Entourage Exchange Server ActiveSync Stopped Syncing CorrectlySupport

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  1. waxpatriot

    waxpatriot New Member This Topic's Starter

    Nov 30, 2010
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    I have a new HTC EVO 4G. I regularly use Entourage at work, and so I setup my phone to work with the office's exchange server by leveraging the phones standard ActiveSync functions in the Email utility.

    At first (and for weeks) my inbox synced fine. New emails arrived and the inbox on my phone always matched the one on my Macbook. Whether I moved an email to a sub-folder or deleted it on my computer, my phone always matched up perfectly.

    Something happened, and I'm not sure what.

    Now I receive all new Emails to my phone, but my phone's inbox just fills up. I'm rather OCD about sorting my inbox into subfolders, so my Entourage looks completely organized and my inbox only has 5 emails in it currently. My phone's inbox, however, has a crap load of Emails and doesn't seem to want to sync up to my latest Entourage inbox.

    I've tried opening up the different folders in my Email app, and they populate with the latest Emails just fine, but the inbox still stays overloaded.

    Any idea what happened and how I can fix it?

    Thanks! :eek:


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