Ok so first off I'm a convert from the Iphone so forgive my newb-ness on this stuff. I'm also new to this forum, my brother tipped me onto it. This forum seems pretty fun and I'm excited to actually start using my phone more for play and not just calls, txting and internet browsing. BUT Right now my phone is acting up horrendously and really frustrating me. When I first got it I had the problems that the PC wouldn't recognize it, after figuring out the driver dilemma with my brothers help it started working, and I have really enjoyed it until now. When I plug in the phone and try to access anything on it it starts having problems. For example the "autoplay" won't pop up but if I go to my computer I will see "drive: F" right there so I will double click to open it. This is where all hell starts to break loose. It will have a green progress bar slowly start going accross the browser bar in "my computer" (I'm using windows 7 ultimate FWIW) like a status loading bar. But this will take forever! Around 10 minutes or more, sometimes less, then it either wont load the device and say error or it will load the device but when I try to click on any of the folders or if I go to media then new, then movies (where I have my video files) and try to cut, paste, or delete any file there it freezes up. My questions are: 1-Has anyone else had this problem? 2-Does anyone have any advice on how to fix this problem? 3-and if I do have to take it in to the sprint store is there a way to save my apps and settings on my phone so I don't have to re-setup everything when I get it back? *moderators* Sorry if this is in the wrong area I tried to put it where I thought it should go but like I said, I'm new here. Also feel free to move to the correct area. Thanks for any helps Guys and Gals!