Epic 4g observations, compared to Captivate and Vibrant


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  1. underpar

    underpar New Member This Topic's Starter

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    I believe I posted this in the wrong section by mistake. I did not realize there was a dedicated Epic 4g section, so I'm reposting here.


    I just purchased the Epic 4g 8am, August 31st, 2010...first day it was available..first in line. I'll start off with the idea that I really, REALLY wanted to love this device and the experience it would hopefully provide....but I have found several points of frustration and dealbreakers. Some of these are differences compared to the several in store Captivates and Vibrants I've played with, and others are just maybe Android/Samsung Galaxy S issues. Anyway, I thought I'd write this all up because first off, I'm very frustrated and I'm hoping others may have experienced some of these and have solutions. Second, after scouring forums and youtube and google the last couple days, I haven't seen anyone else point out specific comparative issues like this, so I thought it might be helpful for others. Here we go:

    1. When I load webpages, it loads FAST (thanks Sprint network, even on simple 3g), but I'm having an issue where after 15-20 seconds, the browser closes and returns me to the home screen. This happened about 15 times in a row this afternoon. Not a good experience. Dealbreaker

    2. I've tried map searches and openning webpages many times over the last two days and very frequently, I'll get a message saying i need a network connection to do such activity, so it shuts down the app. How can I not have at least 3g coverage in a city like Austin?? Dealbreaker

    3. Brightness - when I compared this phone to the captivate and the vibrant, the same webpages were much more bright on those vs. the epic 4g. I used a yahoo news story to compare. I went into each phone's master brightness setting and turned it all the way up, turned off auto brightness, and turned off power saving mode, and made sure each device had an adequate btry charge remaining. Captivate and Vibrant had much more bright white backgrounds with dark text, very easy to read. Whereas my Epic 4g had a light greyish/blue background with medium blue/grey text. It seemed very dim compared to the other galaxy s phones. I also noticed that within the webbrowser, if you select menu, you can adjust brightness in the browswer app. I would adjust this version of brightness all the way up on the Epic 4g and then navigate away from the web and then back. When I'd reopen this web brightness setting again, it would be back to its previous lower level, not the max where I had just left it.

    4. Voice search functionality didn't work at all today in several apps like memo, maps, google search, etc. Dealbreaker

    5. Epic 4g does NOT come with Samsung's "Daily Briefing" widget. I thought this was so cool when I saw this on the Captivate and Vibrant. And pairing this phone to one of those desk docks and the Desk Home app (or something like that) is really cool. The phone charges, sits in a nice cradle in landscape mode where you can use it as an alarm clock or one touch though weather, stocks, news, calendar all on one page. So bummed that this "Samsung Galaxy S" widget does not come on Sprint's version of the Galaxy S. Almost a dealbreaker

    6. The physical keyboard is not very functional. All the reviewers love it, but I practiced for 2 hours today on Swype vs. Physical Keyboard and on just a simple 1-2 line phrase, I was able to get down to 20 seconds on Swype vs. 35 seconds on the physical keyboard. That's a big time savings when you're writing up entire paragraphs, or taking notes in a meeting. I wanted to like the keyboard, but I'm kinda glad I don't because I don't like the thickness it adds. Makes my decision of whether or not to turn it in for something else or another carrier a little easier.

    7. You can't move your home windows around or edit the 4 home icons on the Epic 4g, whereas I understand you can on the captivate and vibrant.

    8. And finally, I have not found a good way to sync calendar and contacts from outlook. I'm a corporate professional, but not an executive with approval to be on an approved IT exchangeserver device. So for the last 6+ years, I've relied on a local USB sync of calendar and contacts. It's worked great....from all my windows mobile devices several years ago, to the last 3 iphones over the last few years, even to the Evo that I had for 29 days. But no seemless solution so far for the Samsung Galaxy S that I can find. So I'm relying on exporting my contacts from outlook, then importing them into gmail and letting my phone sync with gmail, but this loses some of details in my contacts and loses all my contact photos. And I'm trying to use Google's Calendar Sync, but for some reason, it's only pickup up about 70% of my calendar items. Very frustrating.

    Well, that's about it. Again, I'm hoping this is helpful to some of you, and I'd love any feedback or comments. Again, I really wanted to like this device, becaue I just came over from AT&T and the iPhone crowd for the last several years where everything just works!....but I am sick of 2-4 dropped calls a day. So going to the Captivate doesn't seem like a very good option, adding to that the Captivate was very slow pulling up web pages, and switching from one home screen to the next....like 2 full second delays after you'd swipe to go from one page to the next. And T-mobile is a complete unkown to me. I don't know if the network is reliable...but I think the vibrant is the way I'm leaning.

    Regards,
    Chris
     

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  2. gt33

    gt33 Well-Known Member

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    GTFO
    jk ha
     
  3. bdforte69

    bdforte69 Well-Known Member

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  4. bdforte69

    bdforte69 Well-Known Member

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    It's a friggin' keyboard. It's not like you're learning how to play Rachmaninoff's third piano concerto!

    Thanks for nothing. Your comments don't help us at all and will probably just piss people off. In addition, everyone who just read this is now dumber for having done so. May God have mercy on your soul.
     
    cij1916 likes this.
  5. ratchetjaw

    ratchetjaw Well-Known Member

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    Lol
     
  6. UniqueNate

    UniqueNate Well-Known Member

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    Lol! Wow smh... yea that sounds a little like some nagging or maybe you just happened to have a defected device.
     
  7. Crutnacker

    Crutnacker Active Member

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    Ah, the sounds of kindness ring through the air!
     
  8. MILcityBOI

    MILcityBOI Well-Known Member

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    Thanks for nothing a$$hole
     
  9. njbianco

    njbianco Well-Known Member

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    I actually found the captivate i played with had an extremely blue tint to the screen and my epic does not at all
     
  10. MILcityBOI

    MILcityBOI Well-Known Member

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    The biggest difference between the Epic and Captivate/Vibrant is obviously the lousy network that both the Captivate/Vibrant operate on.....GSM call quality is superb, LOL...and best of all you can get on a "my faves" plan or do "rollover" minutes...both of which are great, LMAO :)
     
  11. temperbad

    temperbad Active Member

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    Y'all are some punk aszes. Talk like that in real life you would get KOed.
    Dude is complaining I agree, it to call him names and dis respect like that. Damn I wish someone talked to me like that in real life so I'd have a excuse to bitch slap em.
     
  12. Eazail70x7

    Eazail70x7 Well-Known Member

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    You have to realize that each of the galaxy s phones have some bad seeds (blue tint screens). My Epic has one of the brightest whites I've ever seen on a screen (when you crank up the brightness). Id recommend getting yours exchanged if yours has that nasty tint defect. I don't hae time to find it but there is an evo vs epic comparison video which compares the whites and the Epic had a better white
     
  13. chewtoy

    chewtoy Member

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    Regarding #1 (browser closing) and #2 (network probs), I would agree with you -- those are deal-breakers. But fortunately those haven't happened to me even once. I would take that phone back.

    Regarding #3, brightness, each unit is likely to be a little different -- it is what it is.

    Regarding #4, voice search not working...I didn't even realize that was search. I don't use that much at all, so I won't comment.

    Regarding #5, lack of Samsung's "daily briefing" widget, I agree with you that the LACK of the widget is dumb. On the other hand, I didn't think it looked good and wasn't going to use it.

    On #6, I have to disagree with you -- I love the physical keyboard. I wish the side keys (back, menu, home, search) were also backlit. And having come from an iphone I have to say that I really just wish the physical keyboard weren't necessary. The problem with and android soft-keyboards is that they pretty much all suck badly when compared to the iphone's. I don't even know what it is, but I can tell you from experience that in just a couple of minutes with the iphone I can crank out a nice long email and never really think about "typing", but I can't do that with any of the android soft keyboards. Seeing is believing -- go actually take an iphone and use it for a day, and you will hate coming back to your android soft-keyboard. (For me that's the point of the epic -- I prefer android over ios, but I need a highly effective keyboard, which means I need a physical keyboard.)

    Regarding #7, I agree with you -- the inability to change out the apps on the bottom row *really* pisses me off. Seriously considering turning off touchwiz to get those out of the way. (It's easy -- google for 'how to disable touchwiz on epic'.) I'm not sure it's easy to turn it back on later if I change my mind though. :-(

    Regarding #8, I think you're in a very small minority here. Most people who have exchange mailboxes are allowed to sync their mail using activesync and aren't stuck using a PC as you are describing. It's not an "executive perk" in any company I've seen in the last ten years (and I see a lot of them). Your IT shop is in the dark ages if they're keeping you off of activesync. Most people who picked up the epic and have Exchange likely just entered their email address and password, and it worked. A few may have gotten sucked in by Sprint's "Sprint Zone" advertisement for TouchDown, which isn't included, but it's not needed -- the included ThinkFree Office works adequately.

    My experience with the epic so far hasn't been without its frustrations, but it certainly sounds better than yours. :)
     
  14. gt33

    gt33 Well-Known Member

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    [​IMG]
     
  15. EmoTonyB

    EmoTonyB Well-Known Member

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    if you dont like the TW dock.. get a different home launcher?? i have launcher pro and have all custom icons on 15 different dock icons. so.... that is moot IMO
     
  16. underpar

    underpar New Member This Topic's Starter

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    Chill out children....if you think the epic 4g is God's gift, then fine...but I happen to have a lot of issues with it and in the interest of helping some people that are on the fence, I thought I'd share. Sprint's network and free mobile to mobile calling are great features, but to use a phone that behaves like an early beta is not acceptable to me.

    Chewtoy, thanks for your mature response.
     

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