Eris Locked Up and I Can't Shut it DownGeneral


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  1. knitpurlgurl

    knitpurlgurl Well-Known Member This Topic's Starter

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    Since the 2.1 OTA update, my Droid Eris has been a little slower and little buggy. Which I'm not that concerned about. But today, I cannot drag down to unlock my screen. When I hit menu, it does nothing. Is there another way to shut down the phone when you cannot unlock the screen?

    'Sorry if this is an utter newb question, but I think if I can power down an restart the phone, I may be able to unlock my screen.

    Thanks!
     

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  2. zutmin

    zutmin Well-Known Member

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    Pull your battery...put battery back in...reboot
     
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  3. knitpurlgurl

    knitpurlgurl Well-Known Member This Topic's Starter

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    I pulled the battery & it's fine now. I read that several Eris users are having the same issue after the 2.1 OTA update.

    Thanks again!
     
  4. zutmin

    zutmin Well-Known Member

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    :)

    If your problem continues to rear its head in the future, refer to the Factory Data Reset sticky thread.
     
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