error code 72 then 64 Update loopSupport


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  1. EricH4753

    EricH4753 Well-Known Member

    Hi,

    anyways I'm getting error code 72 and then error code 64... I have software 1.14.652.0 so idk why this is happening... I tried to update my phone's profile ,but i get a continuous loop and i can't get 3g or send messages now...

    I paid my monthly bill ... so anyone know how to fix this?

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  2. EricH4753

    EricH4753 Well-Known Member

    also getting error 97 now.. WTF???
  3. OverByter

    OverByter Resident Slide Rule Guru

    Try ##clear# from the dialer then hit reset.
  4. EricH4753

    EricH4753 Well-Known Member

    i have tried it the ## thing ,but nothing fixes this... I guess I'll try calling VM tomorrow...
  5. OverByter

    OverByter Resident Slide Rule Guru

    That's probably your best bet, the error code 97 means that you're not properly provisioned on the service. Good luck.
    OB
  6. EazySteve

    EazySteve Well-Known Member

    I was getting some errors over the weekend as well even after profile and PRL update. Seemed to just go away about a day and a half later on it's own.

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