Error: has stopped unexpectedlySupport

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  1. BadSectorGR

    BadSectorGR Active Member

    Good day all,

    I own a HTC DHD the last two weeks and I really enjoy the phone.
    But as of yesterday, whenever I enable auto sync for HTC weather this error pops up: " has stopped unexpectedly"
    Weather was set to auto schedule the last weeks and it worked perfectly.
    I tried to do a hard reset, it didn't work.
    Whenever I disable sync for weather, I don't get the error anymore. But that's not the solution, I bought HTC also for this cool widget!

    Firmware version: 2.3.3, HTC Sense Version: 2.1

    Could the update to the new firmware fix my problem?

    Thanks you.

  2. El Presidente

    El Presidente Beware The Milky Pirate! Moderator

    The new update might fix your issue.

    I've had a look around and it seems to be an issue with a few HTC handsets and it appears as though clearing the cache and data associated with the weather and calendar app will sort.

    Head to Settings -> Applications -> Manage Applications -> All -> Weather (anything with weather in it)/Calendar -> Clear Cache/Data.

    Let me know if that sorts.
  3. BadSectorGR

    BadSectorGR Active Member


    I tried that too, no luck :(
    I am downloading now the update...
  4. leom

    leom New Member

    I am having exactly the same problem, as of yesterday. Weather widget won't sync, and I get the error message as above. No option to clear the weather/calender data/cache...
    HTC Wildfire s, Firmware version: 2.3.3, HTC Sense Version: 2.1

    Would like to know if new update helps :)
  5. alexpanait

    alexpanait New Member

    This started to happened to me also this morning on my HTC Desire

    Android 2.3.3

    I tried to clear cache and it didn't worked. After that I did a factory reset but the issue is still there. The message appears only when I try to update the weather manually or set on auto.

    I thought my phone is broken but now I think it has to do with the Weather App since more people are getting this message in the last 24h.

    Edit: my message says "" not "com.htv.bgp"
  6. BadSectorGR

    BadSectorGR Active Member

    Sorry, typo. I edited and corrected to ""

    So, it seems something happened last night and affected our HTC Weather app. Firmware download is now on 77%, I will let you know after I apply it.
  7. alexpanait

    alexpanait New Member

    I already flashed my HTC Desire with the latest firmware (or whatever is called) available on HTC Developer website. The message is still there.

    Maybe you should wait a little bit and don't waste your time trying to flash yours also.
  8. BadSectorGR

    BadSectorGR Active Member

    It worked for me after updating to 2.3.5, really strange you still get the error :confused:

    Maybe it has to do with the fact that when I load widget named "HTC Weather", AccuWeather widget is loading. Is it the one loading for you too?

    Did HTC changed that after the upgrade? New HTC Sense rocks by the way...
  9. danciprian24

    danciprian24 New Member

    I am getting the same problem on my HTC Legend (Android 2.2). I tried factory reset , clear data , clear cache and nothing worked ...
  10. mike61986

    mike61986 New Member

    Hello everyone,

    I have the Wildfire S A510e and I updated to the 2.3.5 version on Sunday.However i get the same error since Tuesday evening.Whenever I try to update the weather I get the believe there is sth wrong with the HTC servers since so many people have the same problem.

    I tried everything i read on the Internet (except from Factory Reset) to fix it but nothing worked so far.I hope HTC solves this one fast...If anyone found a working solution it would be great to post it here!
  11. Zenisher

    Zenisher New Member


    I, too, experience the same problem. I've updated my HTC Wildfire S to Android 2.3.5 during the weekend, and I started getting the error since yesterday every time I try to update my weather widget.

    Since there are more of us complaining about this problem, I think it's got something to do with HTC's servers. I really hope they'll release a fix soon.

    I'll get back to you if I manage to fix it myself.
  12. leom

    leom New Member

    Looks like mine's working now! :D
  13. Zenisher

    Zenisher New Member

    Yes, mine started working again this morning as well. It seems I was right about it being a server issue. It's a good thing they fixed it, because I was thinking of asking for a replacement.
  14. mike61986

    mike61986 New Member

    Yea it seems HTC solved the problem.Mine also started working as of Thursday evening
  15. ilgoldstein

    ilgoldstein Member

    Hate to dig up an old thread, but this started happening to me tonight. Cleared contacts, HTC Facebook, weather data, no luck. Turned off GPS and then turned it back on -- FIXED!

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