Error starting wifi scan - or unable to scan for wifi accessSupport


Last Updated: 2013-01-19 03:27:49
  1. krystak04

    krystak04 Member

    If anyone else has had this problem please chime in...

    history: phones worked good other then gps issue. recently after iv had the phone for 30 days it just stopped scanning for wifi access and wont turn on wifi at all.

    called tech support with samsung and att and both stated id have to do a hard reset to fix the problem.


    anyone else had this? and is there a way to backup all my pictures and contact onto PC?

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  2. Segfault

    Segfault Well-Known Member

    I had this happen to me over the weekend. I kept trying to enable wifi and it found nothing. I did a hard reset (at least I think it was a hard reset) and that did fix the issue. The reset didn't touch most of my app file or my stuff on my SD card. My contacts were gone, my google account settings were gone and all my apps were gone. So I had to re-install a bunch of stuff but I'm back in business.

    I reseted the phone by opening the settings application, choosing the privacy option and then choosing "Factory data reset".
  3. Jreitnauer7

    Jreitnauer7 Well-Known Member

    I had the same thing happen to me and had to do a hard reset. At the time i didnt have titanium backup but now i do. Titanium backup would make the process much easier
  4. malibu_rapper

    malibu_rapper Well-Known Member

    I had this happen to me this weekend. Very very odd and I hope it doesn't happen again. Factory reset will fix it. Titanium backup will help you...
  5. allimalik

    allimalik New Member

    How did you do the hard reset thing? can you guide?
  6. Italo

    Italo Well-Known Member

    I've had this happen a few times, especially with Gingerbread. Have you tried pulling the battery? That usually fixed it for me. I believe the Wifi gets turned off by Android (sleep mode), and it never really turns back on. You can set Wifi not to sleep in settings, or use Wifi Lock.

    Wifi Lock
    https://play.google.com/store/apps/...sMSwyLDEsImNvbS5lbHNkb2VyZmVyLndpZmlsb2NrIl0.

    If you still need to do a factory reset, go into recovery mode: With phone off, hold volume + and volume - and keep holding them; hold power until you see the AT&T logo; let go of power but keep holding the volume buttons; the phone should boot into recovery after that. Use the volume keys to navigate to "factory reset" and press power to select. Confirm by selecting "yes." This will erase all contents in internal storage: Market apps, app data, account data.

    If you're rooted I recommend using Titanium Backup to backup your apps and app data. If you have a lot of apps, it's worth getting the paid version for batch install. There are backup apps that will work without root as well, but you must be rooted to backup app data, regardless of which app you choose to do it.

    Titanium backup

    https://play.google.com/store/apps/details?id=com.keramidas.TitaniumBackup&feature=related_apps

    My Backup Pro (root version available)
    https://play.google.com/store/apps/...iY29tLnJlcndhcmUuYW5kcm9pZC5NeUJhY2t1cFBybyJd
  7. Stacilee

    Stacilee New Member

    Yes, we had the same thing happen with two different Androids. A factory reset was my last resort and it worked on the phone I just tried it on (nothing else worked, like pulling the battery, FixMyWifi, taking security off the router, etc.)!

    Wish I knew what caused the problem! I hope it doesn't keep happening!

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