Everyone should get $30 credit!!!General


Last Updated: 2010-05-07 20:18:31
  1. E.K M3

    E.K M3 Active Member

    This is how I got my $30 SMART30 discount after I activated Incredible yesterday.

    Most of CSRs are not familiar with SMART30 code...
    Mention them you received via e-mail but it was too late since you ordered phone pre-ordered already and there was no way to cancel it.
    Gently talk to CSR to credit $30 to your current month bill since your credit/debit card has been charged...

    I ended up paying $69.99 for the DI with NE2 $100 + Online discount $100 + SMART30 $30 discount... ;)

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    b8b, FierceDeityLink1, dsauch and 2 others like this.
  2. fortesquieu

    fortesquieu Well-Known Member

    I talked to the sales representative yesterday. She told me that the code only valid after June 1st.
    I didn't give her a hard time after that.
  3. E.K M3

    E.K M3 Active Member

    That's weird...
    I mentioned them I recevied around the 26th and valid through May 3rd or 4th...
    They looked up for about a minute or two... And said will honored it.

    I did samething for my co-worker again and got credit back...

    Call them back, talk to a different CSR :)
  4. Needz_Android

    Needz_Android Well-Known Member

    can anyone else confirm this?
  5. ntbeachnc

    ntbeachnc Member

    I called today before my phone was delivered. I just mentioned that the code was SMART30 and I found it on a forum and that others were using it. He put me on hold for a few minutes, and then said that since I ordered it within the promotion period, he would credit my account for the $30. So, I was able to get it for $69.99 as well.
  6. fortesquieu

    fortesquieu Well-Known Member

    aww I guess I will call them again later.
  7. E.K M3

    E.K M3 Active Member

    Hope everyone gets it!!
  8. warwick002000

    warwick002000 Member

    Wow...thanks for the info! I just called Verizon and told them that I received the email about SMART30 after I purchased my Incredible, the csr pulled up my account and applied $30.00 to my account! Piece of cake.
  9. R0llTide

    R0llTide Well-Known Member

    I tried to get the credit last night and was told that they could not find the code in the system :rolleyes:
  10. prchohan

    prchohan Member

    I ordered Incredible with a new service this morning and the CSR says this is not a corporate discount and she couldn't apply (but we'll give you an SD card blah blah). This is after I emailed her a screenshot of the discount getting applied correctly on Verizon website and she talked to her supervisor. WTH? She was nice and stuff so I didn't insist....yet....what do I need to do to get the discount? Any suggestions? Is this a third party code or a Verizon one?
  11. JoePT

    JoePT Well-Known Member

    How are you guys getting the phone for $100? I bought mine online (using a phone number that had been eligible for an upgrade since 2008, or so it said)...but I only received the $100 online discount... :confused:
  12. fish2587

    fish2587 Well-Known Member

    codes only available by region apparently. the CSR i spoke to knew of the code, asked for my number and said it wasn't available. oh well
  13. acezhi

    acezhi Well-Known Member

    I just used the contact us link on myverizon and they applied the credit to my account.
  14. veccster

    veccster Well-Known Member

    I got the $100 online rebate + $100 new every 2 credit + $30 for the SMART30 promo discount. I paid $70 for my Incredible and received it yesterday.

    I was sweet with the CSR and let her cry on my shoulder because she got the Eris 60 days ago and can't return it for the Incredible. She sounded cute and I worked it a bit.
  15. nyngbld

    nyngbld Well-Known Member

    priceless...
  16. superchaos

    superchaos Well-Known Member

    My CSR can't find the code and is asking me about the promotional period. Does anyone have the actual promo email? Can you post it including the promo requirements? Thanks
  17. phorts

    phorts Well-Known Member

    I just called and got the $30 Credit applied to my account. No wining or dining ;) Even though my phone is currently sitting on my doorstep.

    I told her that i had received an email with the promo code "SMART30" that can be redeemed to receive $30 off for online purchases of smart phones. She had me spell out the code like 5 times (Clearly she hadnt heard of it) and she put me on hold to discuss with a supervisor.

    She came back a minute later to tell me that the Supervisor said "since you tried to apply the code online and it didnt take, and even though you have already received the phone, we're going to go ahead and apply the $30 credit as a courtesy).

    I feel like i just made $30 by making a 5 minute phone call.

    To the person who posted before me.. I was told the expiration date was 5/2 (I dont have, nor have i ever had the actual promo email).

    Just be kind with them and act all "poor me" and they're sure to apply the credit. If they dont, then call back and get a different CSR before they have a chance to notate your account.

    I beleive it's suppose to apply ONLY to NEW customers only (who would've otherwised been hit with the $30 activation fee). But no need to mention that ;)

    Especially if they havent even heard of the code yet. Can't hurt to try!

    Worked for me!
    IncredibleLurker and An Druid like this.
  18. danroid

    danroid New Member

    They gave me a hard time getting the credit as well, after giving them the URL to the offer the CSR said they would credit me half of the $30 amount with a $15 credit to my bill.
  19. nick77

    nick77 Active Member

    Same thing happened to me the first time I called. Use the "Contact us" link in the myverizon site

    First person I talked to said the same thing. I don't think many CSR's know what they are talking about

    +1

    I used the contact us link and the Verizon person knew exactly what I was talking about. She noted in my account that we talked and told me to call back after activating my phone. So after getting my phone this morning and activating, I called and they just credited my monthly bill for the $30.
  20. coastal_carolina

    coastal_carolina Well-Known Member

  21. An Druid

    An Druid New Member

    I got it too. Thank you guys! Y'all rock!
  22. armoredsaint

    armoredsaint Well-Known Member

  23. Coogi

    Coogi Well-Known Member

    There was some promo out giving certain people $100 NE2 which some how got out of hand and started giving it to every and now Verizon is stopping the $100 and just doing $30 or $50.

    Kinda shitty, but eh it happens.
  24. 00incredible

    00incredible Active Member

    Can someone PM me the contact us link? my work has most of the links blocked. Thanks
  25. SGRacer

    SGRacer Active Member

    The girl at the Verizon store gave me $30 off my bill when I mentioned it.

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