Evo External Speaker Crackling ???Support


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  1. car12586

    car12586 Member This Topic's Starter

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    Hello, New to the forum but have been lurching for a little while.

    Has anyone else experience a crackling external speaker on their Evo? One day i was sitting watching tv and heard a funny noise. It was sort of distorted version of my normal notification. To my surprise it was my Evo and for whatever reason the external speaker seems to have taken on a new personality.

    The rings are crackling, the sound quality is terrible, and songs are hard to listen to. I dont think i did much to bring this about. Usually ill just listen to a bit of music with pandora and thats about it.

    I believe i read somewhere that someone was told this could be caused by a software issue. I have since deleted any apps that would have been installed after or close to the issue coming about. I hate to do a hard reset and lose all my apps and info, but i guess i may have to. On a side note are there any good backup apps out there?

    Any help or info would be greatly appreciated.
     

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  2. One Beast

    One Beast Well-Known Member

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    If your going to back-up im going to say use Titanium Backup..Im guessing you already did a battery pull? if that doesnt work you may have to Hard Reset to make sure its not a Hardware issue:(
     
  3. car12586

    car12586 Member This Topic's Starter

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    No one has had this problem?
     
  4. car12586

    car12586 Member This Topic's Starter

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  5. Wadester

    Wadester Well-Known Member

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    I have not had or even heard of any kind of problem like that.
     
  6. thaprinze

    thaprinze Well-Known Member

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    I get this problem from time to time. I was also the one that suggested it might be a software related problem, but it hasn't lasted very long for me. If you're able to reproduce the problem consistently (especially while listening to music) it may just be that you actually blew the speaker.

    Another interesting thing I noticed this week is that the speaker issues may be caused by the headphone jack. I'd be interested to see if anyone can perform this test on their phones (mine is v002).

    1) Call your Evo from another line. Everything should sound fine.
    2) Plug in a pair of headphones.
    3) Call your Evo from another line. The ringtone should now be distorted (mine always is).
    4) While the phone is ringing, take out the headphone. After a few seconds, your ringtone should return to normal opperation (no more distortion).

    I'm not sure why this happens, but it is repeatable for me. However, as I said, unless I have a cable in the headphone jack, it's rare that my speaker distorts while playing music.
     
  7. car12586

    car12586 Member This Topic's Starter

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    Tried messing around with the headphone jack with no luck. Still have a distorted external speaker and still not happy.
     
  8. djrottweiler

    djrottweiler Well-Known Member

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    I am having this issue also I want to call sprint about it but dont want to chance having to get a new unit since I have not had any of the issues most people are talking about so far I am very happy with my EVO!!! Any other ideas would be great as it really sucks to watch video or use speaker phone!!!
     
  9. car12586

    car12586 Member This Topic's Starter

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    Hard reset did nothing. Anyone?
     
  10. supernsa

    supernsa New Member

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    I think I just blew mine:mad: Off to the Sprint store
     
  11. djrottweiler

    djrottweiler Well-Known Member

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    What sucks is i can't make a quick trip to the sprint store since we do not have on in Alaska so I would have to send it off... really dont want to but think I am goin to have to.
     
  12. car12586

    car12586 Member This Topic's Starter

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    Got froyo. Still no good. Almost certain its hardware now.
     
  13. novox77

    novox77 Leeeroy Jennnkinnns! VIP Member

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    does the audio sound fine if you listen through headphones? If so, I'd place the blame on a blown speaker rather than 2.2 software.
     
  14. car12586

    car12586 Member This Topic's Starter

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    The problems started before froyo. The headphones sound fine.
     
  15. thaprinze

    thaprinze Well-Known Member

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    I've posted this request before, but got no response. When I have my phone's headphone jack connected to my car & someone calls my phone, the ringtone (through the speakerphone) sounds distorted & cracks a lot. However, when I disconnect the headphone connector from the phone (while it's ringing) it goes back to normal. Can someone test that out & let me know if yours does the same?
     
  16. chimayobro

    chimayobro New Member

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    I blew the speaker in my first EVO I think with an AirHorn app. I think I blew this external speaker messing with the Mixzing equalizer. Hard to tell. With all these apps I am just like a kid poking an anthill with a stick, just a matter of time until I get bit. I break my truck four wheeling also, same feeling of oops I should not have done that, that is going to cost me.
     
  17. SamuraiBigEd

    SamuraiBigEd Under paid Sasquatch! Moderator

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    Mine blew a few weeks ago, speaker phone is absolutely useless now...as opposed to merely passable, why won't HTC make any other phone than the TPII with an awesome speakerphone?
     
  18. SuperDave70

    SuperDave70 Well-Known Member

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    Same here, mine is bad and continually getting worse. It even sounds terrible when the phone rings. I haven't returned it yet for fear of what I'll get as a replacement, especially since I have no other issues.
     
  19. tyr-sog

    tyr-sog Member

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    Just got my phone yesterday and my ear speaker was crackling right out of the gate with the first incoming call. It's the first time the speaker was used assuming that my new phone isn't a return and rehashed to me.

    I assume I should exchange it out or maybe just wait a week. Maybe with luck it will self correct lol.

    bummer anyways as I had to manually load all my contacts.
     
  20. Jim3

    Jim3 New Member

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    Yes I had the same problem with the speaker. Sprint replaced Second phone had ear piece speaker problem. Sprint replaced. The 3rd one is great.
     
  21. SuperDave70

    SuperDave70 Well-Known Member

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    I took mine in to a Sprint store and they replaced the speaker and screen, (which was starting to lift on the bottom left corner) on the spot. It took about an hour. Awesome!
     
  22. dave158316

    dave158316 Member

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    sprint has replaced one phone for the external speaker and actually replaced the speaker twice and now i have to take it back for the third time... something is really wrong but i can't go one month without the speaker blowing. its really starting to piss me off bad and i'm going to raise hell when i take it in and now the spring on the kickstand broke or something cause it don't close or whatever and just keeps flipped out. i love the phone but hate the speaker issues.
     
  23. JohnJonz

    JohnJonz New Member

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    Something is wrong with the phones. Low volume, low quality is one thing. But crackling, popping, and then complete speaker blowness is another. I've replaced the speaker a total of four times. Camcorder sux too. My last HTC product until they get it right.
     
  24. juanxoemt

    juanxoemt New Member

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    It's a hardware issue, I just YouTube'd a few DIY videos and it doesn't seem that hard to replace... the Sprint store says they can do it in about an hour for free if the device is insured but mine is rooted so I declined and going to order the parts tomorrow... take care!
     
  25. JoyceB10

    JoyceB10 New Member

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    I had a crackling with the internal speaker. At Sprint store, they cleaned it out and fixed it. However, now the external speaker doesn't work at all and it was fine. Wonder if there is a chance they simply put the bad one in place of the good one?
     

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