Support Evo wont update help

Discussion in 'Android Devices' started by rxDroid, Sep 1, 2010.

  1. rxDroid

    rxDroid Member
    5

    Jun 7, 2010
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    I have an evo and havnt received a 2.2 update. Sprint customer service hadn't heard of this problem, Sprint store hadn't heard this problem. So don't know what to do or why I am not getting the update.

    Any help or info you all may have about this issue would be appreciated
     

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  2. freeza

    freeza Well-Known Member
    93

    Apr 2, 2010
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    Computer Tech!
    Pasadena, California
    ......Are you rooted? custom ROM?
     
  3. rxDroid

    rxDroid Member
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    Jun 7, 2010
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    Nope, completely clean, nothing on it
     
  4. ThatNewAndroidGuy

    ThatNewAndroidGuy Well-Known Member
    68

    Apr 9, 2010
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    Workin at the squeaky mart.
    Residin in Florida
    Did you check to see if you have 2.2?

    Push Home>Menu>Settings>About Phone>Software Information

    Android version is what?
     
  5. rxDroid

    rxDroid Member
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    Jun 7, 2010
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    Oh yes I have checked.

    It reads

    2.1-update1
     
  6. rockinbboy

    rockinbboy Active Member
    16

    Jul 21, 2010
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    16
    Under "System Updates" make sure you are slecting "HTC Software update" and not "Firmware update".
     
  7. rxDroid

    rxDroid Member
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    Jun 7, 2010
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    Yes, I am checking HTC update, firmware update also, but I get nothing.

    If anyone is aware of a process to manually update to official 2.2, or any other options, that would be great also at this point.
     
  8. travisr528

    travisr528 Well-Known Member
    63

    Dec 22, 2009
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    Technical Aurthor
    Austin,Texas
  9. rxDroid

    rxDroid Member
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    Jun 7, 2010
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    Thank you, I have found similar but my concern is whether or not this is the same as the official update. I remember when this became available and people saying not to download it that it is buggy and not the official update. Any info on that concern of mine?
     
  10. travisr528

    travisr528 Well-Known Member
    63

    Dec 22, 2009
    272
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    Technical Aurthor
    Austin,Texas
    I know this one is the most current and it is from a good source at ppcgeeks.
    PPCGeeks - View Single Post - Sprint HTC Evo 4G Shipped ROMs

    If your not a member on ppcgeeks you can register here: PPCGeeks

    Make sure before you do this you know what your getting into. Your phone will have to be able to connect via htcsync in order to do it manually with the RUU.
     
  11. starks1979

    starks1979 New Member
    6

    Sep 1, 2010
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    ive got 2.1 update 1 on my phone and havent revieved any update for 2.2. Tried everything from manually checking for firmware and htc upgrades to installing 2.2 manually. When i install the update.zip package , it says update abborted. Verification failed. I just want 2.2. Please help.
     
  12. rxDroid

    rxDroid Member
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    Jun 7, 2010
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    Thanks a lot, I will attempt to do that, will let you know how it turns out! Or more likely I will be failing at trying to manually update and will need more help :/
     
  13. travisr528

    travisr528 Well-Known Member
    63

    Dec 22, 2009
    272
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    63
    Technical Aurthor
    Austin,Texas
    Your welcome!
     
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