Exchange Account Stuck on Droid XSupport


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  1. gmini

    gmini New Member

    I'm using the Corporate Sync on my Droid X. Does anyone know how to get rid of an account when it gets stuck like this?

    Michelle described the problem as, "My exchange account wasn't working properly so I removed it and was going to add it back again. Now it seems its halfway added. If I click on the exchange account it gets to a screen where the username field is blank and greyed out (can't edit) and there is a password field. The remove button doesn't do anything and I can't enter a username to add it back! So now I can't remove it or add it."

    HELP!!!

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  2. sic0048

    sic0048 Well-Known Member

    Just a shot in the dark, but I would remove the account via the Home Page --> Settings --> Accounts option. Then i would reboot the phone to make sure any traces of the account is removed. Then I would try adding it back in.

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