Exchange server and captivateSupport


Last Updated:

  1. trant01

    trant01 Active Member This Topic's Starter

    Joined:
    Jul 21, 2010
    Messages:
    34
    Likes Received:
    1
    Anyone else seem to have problems with exchange server with this phone? Not sure what the problem is but my exchange server for work doesn't reach my phone all the time. I have it to push all my emails but will sometimes get the message hours late in my inbox or only when I refresh it manually. This us using the built in mail app. When I use touchdown everything seems to work great. What gives?
     

    Advertisement
  2. Chromag

    Chromag Well-Known Member

    Joined:
    Jul 20, 2010
    Messages:
    149
    Likes Received:
    6
    Are you using Adv Task Killer or similar app? I had problems with it syncing email properly as well. It seemed like if I had ATK kill the "Email" application the push wouldn't work until I started it up again.
     
  3. trant01

    trant01 Active Member This Topic's Starter

    Joined:
    Jul 21, 2010
    Messages:
    34
    Likes Received:
    1

    Yeah I am using advanced task killer but my email app is on the ignore list so it shouldn't be killing it. How did you solve this problem? Stop using advanced task killer?
     
  4. Chromag

    Chromag Well-Known Member

    Joined:
    Jul 20, 2010
    Messages:
    149
    Likes Received:
    6
    Nope - I also added it to the ignore list and that seemed to fix the problem.
     
  5. trant01

    trant01 Active Member This Topic's Starter

    Joined:
    Jul 21, 2010
    Messages:
    34
    Likes Received:
    1
    I wish I could say the same thing. Not really sure whats going on here.
     
  6. georgelowcar

    georgelowcar Member

    Joined:
    Aug 12, 2010
    Messages:
    9
    Likes Received:
    0
    I have the same problem and i noticed when i toggled the sync notification (via the android widget "Power Control" that comes with the captivate) exchange server kicks in. Furthermore, i am not sure if you also had the following....i would try to send an email from my exchange server email and the composed email would just sit in the outbox without any indication that it wasn't going out on the network.
     
  7. narcoden

    narcoden Member

    Joined:
    Jul 19, 2010
    Messages:
    17
    Likes Received:
    2
    I'm an exchange admin... Mine works just fine as long as a task killer isn't killing the email app.
     
  8. RavenFox

    RavenFox VIP Member VIP Member

    Joined:
    Jul 30, 2010
    Messages:
    342
    Likes Received:
    30
    I use touchdown for exchange mail and all is well. just putting an alternative out there
     
  9. narcoden

    narcoden Member

    Joined:
    Jul 19, 2010
    Messages:
    17
    Likes Received:
    2
    You have it running on a Captivate? I tried it (because I want to give the OK to use here) but it was too slow to be usable on my phone.
     
  10. RavenFox

    RavenFox VIP Member VIP Member

    Joined:
    Jul 30, 2010
    Messages:
    342
    Likes Received:
    30
    Runs fine on mine and not slow at all. I've watched email hit my inbox at work and seconds later arrive on my Captivate. Contacts-Calendar syncs just fine. I'm also an admin at my job and we use BES for email since it's better secured but I rather use my captivate. So much more to offer than BB.
     
  11. radi0chik

    radi0chik Well-Known Member

    Joined:
    Jul 14, 2010
    Messages:
    106
    Likes Received:
    16
    Some comments I've read say older exchange servers don't work well with the android push interface. I don't remember if it was 2007 or 2003 and older... but that might be something worth researching.
     
  12. jabooh1

    jabooh1 Well-Known Member

    Joined:
    Jul 22, 2010
    Messages:
    72
    Likes Received:
    2
    I got the Touchdown for Android 1.X to work but not the one for 2.X. First i wish this type of Exchange support was native to the phone (i hate paying for it) and second I wish it did in-line forwarding of messeges.
     
  13. vishrb

    vishrb New Member

    Joined:
    Aug 7, 2010
    Messages:
    4
    Likes Received:
    0
    I am connected to exchange 2003 and all is well.
     
  14. evodon84

    evodon84 Active Member

    Joined:
    Aug 2, 2010
    Messages:
    32
    Likes Received:
    1
    I am unable to get sync to work with the stock app, I uninstalled ATK but still no push notifications from Exchange. GMail of course works fine.

    Exchange 2007
     
  15. RichHarmer

    RichHarmer Member

    Joined:
    Aug 14, 2010
    Messages:
    12
    Likes Received:
    1
    Exchange 2007 works fine with my Captivate. I'm fully stock, so I think it's you ;)
     
  16. Killemall

    Killemall Member

    Joined:
    Aug 15, 2010
    Messages:
    10
    Likes Received:
    0
    I have ATK as well. Exchange works flawlessly for me. Instantaneous notifications for both emails and calendar entries.
     
  17. cerps

    cerps New Member

    Joined:
    Aug 15, 2010
    Messages:
    1
    Likes Received:
    0
    Does the captivate actually link to exchange or just have emails pushed to it. The last our IT person heard was that the iphone worked fine with exchange but the captivate did not.

    Thanks
     
  18. trant01

    trant01 Active Member This Topic's Starter

    Joined:
    Jul 21, 2010
    Messages:
    34
    Likes Received:
    1
    yeah i think the main problem is my work is still using 2003 exchange server. when i use other mail apps its fine just looks like the stock one is having issues.
     
  19. georgelowcar

    georgelowcar Member

    Joined:
    Aug 12, 2010
    Messages:
    9
    Likes Received:
    0
    And, since the update to 2.2, i am able to use stock email for exchange server (activesync). Previously, with since 2.1 didn't work with our exchange server, i was using Touchdown for exchange mail, but that is sluggish.
     
  20. Timberline

    Timberline Well-Known Member

    Joined:
    Nov 23, 2010
    Messages:
    89
    Likes Received:
    4
    Same here - works well enough that I happily paid for it after the evaluation period. If I'm sitting at my desk I often get "new mail alerts" on my Captivate a few seconds before the same alert on my laptop - probably just a difference in polling cycles but still....

    Oh and my company is still using Exchange 2003 for the time being.
     
  21. georgelowcar

    georgelowcar Member

    Joined:
    Aug 12, 2010
    Messages:
    9
    Likes Received:
    0
    yeah, i also paid for touchdown after evaluation. Then about 40 days later 2.2 rolled out. I guess i never thought 2.2 would be released :)

    One huge, i mean huge additional benefit exchange server support on 2.2 was the larger buttons that now exist for the PIN. In 2.1, they were the smallest buttons that i frequently selected wrong one. With a maximum retry of 10 pushed by our company - i came close a few times.

    I do want to say, that i like touchdown's usage of the PIN only being required when checking exchange email (and not other usage on the phone). Now i must enter the pin after awaking my phone (but again, at least those new buttons are large).
     

Share This Page

Loading...