Exchanging my X... Factory Reset First?Support


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  1. 1stAndroid

    1stAndroid Well-Known Member This Topic's Starter

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    Title says it all... almost.

    Due to technical issues with my phone, I got a replacement X mailed out to me. Now I'm going through the process of switching over. Not much set up on my current phone so im not backing up anything, but should I do a factory reset before sending my phone back?

    I don't want any info of mine finding its way out and I'm curious if its suggested to do this before sending a phone back. It couldn't hurt the process could it?

    Thanks!
     

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  2. Flying_Hellfish

    Flying_Hellfish Well-Known Member

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    For that reason alone I say yes. I wipe every device I have ever had before it leaves my possession.
     
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  3. 1stAndroid

    1stAndroid Well-Known Member This Topic's Starter

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    glad to know im not the only one who feels the same way.

    Can I activate my new device, then go back and wipe the old one? I know activating my line on the new phone will de-connect my old phone from the line, but will it automatically send the device back to the formatted prompts for setting the phone up to a line?
     
  4. Flying_Hellfish

    Flying_Hellfish Well-Known Member

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    As far as I know it shouldn't disallow that once you activate your new phone. So you should be able to activate the new one, then wipe the old one.
     

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