Exchanging or returning the INCGeneral


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  1. Reverence

    Reverence Well-Known Member This Topic's Starter

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    I ordered my Incredible on June 9th, and it is suppose to ship by June 30th. When I bought it I was eligible for an upgrade, so I paid the 2 year extended contract price of $299.99 for the phone and a $100 mail in rebate.

    My question is that if I get the INC and decide that I don't like it or don't want to keep it, I know that I have 30 days to return or exchange it, but if I do that and try and exchange it for the Droid X, will I still get the 2 year contract price for the X? And if I just decide to return the phone and stick with my old phone, is my contract still extended for another 2 years?

    I'm just wondering for a what if situation so I can handle any issues or problems before they come about.
     

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  2. bjanow

    bjanow Well-Known Member

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    $35 restocking fee, that's it. All upgrades are reset after you pay up.
     
  3. snork

    snork Active Member

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    If you return the phone within 30 days, your contract goes back to where it was before your purchase, i.e., no 2 year extension. I did this with a POS curve that I bought before I realized that it did not have flash (essential for taking pictures of my very active toddler). When I returned it, they basically reverted me to the same exact status I was before I bought the curve - same old contract end date, same update eligibility etc.
     

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