Exhibit II 4G won't get a signal - need advice

Discussion in 'T-Mobile' started by GAMESHARQ, Mar 5, 2013.

  1. GAMESHARQ

    GAMESHARQ Well-Known Member
    36

    Nov 28, 2010
    337
    5
    36
    I've really enjoyed my Exhibit II 4G on Tmobile for the past year or so. It's worked great so far, even when I am indoors.

    But I recently started a new job and when I am at work, I get no signal whatsoever. I can't make calls, check emails, or access the web.

    Is there anything I can do to increase the signal and resolve this problem?

    If not, are there any other phones that I can get that would have a better signal? I am currently on the $30/month unlimited data plan so I need a phone that I can use on the same plan.
     

    Advertisement
  2. eljefe0000

    eljefe0000 Well-Known Member
    78

    Jan 18, 2011
    673
    87
    78
    importer/exporter/gravedigger
    NYC
    well its easy enough to know that there are certain spots where you dont get signal has nothing to do with the phone can you get a signal elsewhere?
     
  3. GAMESHARQ

    GAMESHARQ Well-Known Member
    36

    Nov 28, 2010
    337
    5
    36
    I can get a signal everywhere else. I don't recall ever having trouble anywhere else I've been.

    As soon as I step outside of the building, it works fine.

    I could somewhat understand if the 4G signal indoors was weak, but I thought if the 4G didn't work, it would kick in with the 3G instead.
     
  4. eljefe0000

    eljefe0000 Well-Known Member
    78

    Jan 18, 2011
    673
    87
    78
    importer/exporter/gravedigger
    NYC
    sounds like your in a dead zone doesnt matter if your in a 3g zone a 4g zone think of it as being under ground here in nyc once you go down to the train stations you have no reception. you can contact tmo to see if they are having tower trouble in that area but i doubt it since once you go outside everything works ine
     
    tube517 likes this.
  5. tube517

    tube517 Well-Known Member
    Contributor
    543

    Jun 7, 2010
    3,492
    1,656
    543
    USA
    Do any of your coworkers have a Tmobile phone? Do they have any signal at all?
     

Share This Page

Loading...