I have an HTC One S 4.1.1 Sense 4+
I was using face unlock or PIN when it didn't recognise me (most of the time).
I wanted to turn this off but find the face unlock option in Security is greyed out and the message 'disabled by administrator, encryption policy or credential storage'.
I now want to turn off the PIN screen unlock and just use the ring.
If I delete all the credential certificates will this allow me to access the face unlock option but will this cause other problems with installed apps?
Or should I use 'Reset Phone'?
I was using face unlock or PIN when it didn't recognise me (most of the time).
I wanted to turn this off but find the face unlock option in Security is greyed out and the message 'disabled by administrator, encryption policy or credential storage'.
I now want to turn off the PIN screen unlock and just use the ring.
If I delete all the credential certificates will this allow me to access the face unlock option but will this cause other problems with installed apps?
Or should I use 'Reset Phone'?