Support Facebook contacts not syncing

Discussion in 'Android Devices' started by Zinge764, Jul 18, 2010.

  1. Zinge764

    Zinge764 Member
    16

    Jul 18, 2010
    24
    1
    16
    Maryland
    Does anyone else have this problem where you can sync your Facebook account to the Captivate, but when syncing with Facebook contacts it doesn't work? I've tried everything and I have had signal the entire time.
     

    Advertisement
    Mattde likes this.
  2. Duck Tales LOL

    Duck Tales LOL Well-Known Member
    48

    Jul 18, 2010
    124
    12
    48
    Arkansas
    Facebook for the Captivate sucks in general. Everything about it. Whether it be the built in Social Networking, or the Facebook app... it just sucks.
     
  3. Apples491

    Apples491 New Member
    5

    Jul 19, 2010
    1
    0
    5
    Hudson Valley, NY
    Yes, I'm having this problem as well. The sync says it was successfull but when I check Contacts there are none in the facebook group.
     
  4. Donatron

    Donatron Well-Known Member
    38

    Jun 18, 2010
    175
    15
    38
    I'm also having issues syncing my Facebook contacts. Under "Accounts and sync", there is a red exclamation mark, and it says, "Sync is currently experiencing problems. It will be back shortly." And my Facebook group in contacts is empty.
     
  5. mvred

    mvred Member
    16

    Jul 17, 2010
    19
    7
    16
    I just want the pictures of my facebook friends to sync.
     
  6. YellowGT0

    YellowGT0 Well-Known Member
    38

    Jul 17, 2010
    114
    22
    38
    There is no 3rd party facebook apps?
     
  7. tychadwell

    tychadwell Member
    6

    Jul 19, 2010
    5
    6
    6
    I'm having issues with this as well. same exact error, "Sync is currently experiencing problems. It will be back shortly." I got spoiled when I tested the EVO and its fantastic facebook syncing so hopefully it can get fixed.
     
  8. dvzablebyone

    dvzablebyone New Member
    5

    Jul 22, 2010
    2
    0
    5
    Same problem here too, and it has been much longer than "shortly" (like 48 hours).

    Any Solutions out there?

    Can somebody make a better facebook app?!

    Thx
     
  9. BLJones

    BLJones Well-Known Member
    15

    Jul 13, 2010
    46
    0
    15
    Mines has been out since I first tried. (Thursday)
     
  10. smcline06

    smcline06 New Member
    5

    Jul 20, 2010
    2
    0
    5
    Mine did the same thing but it turns out (for some reason) I had facebook app from the market and the one pre-installed. Once I removed the 3rd party one and re-synced it worked fine.
     
  11. Terrigno

    Terrigno Well-Known Member
    36

    Jul 16, 2010
    146
    8
    36
    North Carolina
    Did it sync the Facebook photos with your contact photos?
     
  12. jojorios

    jojorios Member
    16

    Jul 15, 2010
    22
    1
    16
    I had a question about this. When I setup the account it gives 3 sync options. 1) Sync Contacts 2) Add all friends on Facebook 3) Sync Calendar.

    What I would like it to do is grab the Contact Pictures for only the people that are not on my contact list already. I had added all friends from Facebook and my contact list became a mess. If I only choose option 1, it should technically only be updating the contacts that already have a matching email on Facebook right?

    edit: I uninstalled the Facebook App i downloaded from the Market and the Sync worked but it's now how I expected it to work. You have to choose out of all your Facebook Friends, which ones you want to sync one by one. It doesn't seem to refer to the email address you already have on file in your contacts. Sucks!!
     
    evans.audra likes this.
  13. Katherine H

    Katherine H New Member
    5

    Jul 22, 2010
    1
    0
    5
    Then you can sync your facebook friends by tapping "Get Friends" option menu > "Facebook" > Check all friends to sync to contact.

    Hope this can help you
     
  14. Donatron

    Donatron Well-Known Member
    38

    Jun 18, 2010
    175
    15
    38
    I was able to connect this morning without having to uninstall the official facebook app. What I did was switch back to TouchWiz, but I doubt that had anything to do with it. I'm guessing that the server just came back up (for how long, I dunno) and that was the real reason we were all able to sync. Everything else was coincidence.
     
  15. micmin

    micmin Member
    6

    Jul 16, 2010
    8
    1
    6
    t-readyroc likes this.
  16. gr4v3r

    gr4v3r Active Member
    16

    Jul 15, 2010
    37
    2
    16
    I think I found the solution. For a week it wouldnt sync, I tried EVERYTHING suggested and nothing helped. This is what I did last night AND IT WORKED. Go to accounts and sync and delete your facebook account if you set 1 up. Reset the phone. Go to contacts-menu-get friends. Add your facebook account and set it to sync every hour. click get friends, put your phone down and go to sleep, I had the phone plugged in and connected to the wifi. When i woke up I had all the contacts! hope it helps, try this tonight
     
  17. Hockey37

    Hockey37 Member
    6

    Jul 15, 2010
    9
    1
    6
  18. chanchan92

    chanchan92 New Member
    5

    Jul 21, 2010
    3
    0
    5
    Mine woked for the first time today. All i did was uninstall facebook for android and then reinstall it. I had tried this several times before so im not sure why it worked the last time. Its worth a try!
     
  19. no driver

    no driver Active Member
    16

    Jun 21, 2010
    31
    2
    16
    Mine finally worked last night. There were some rumblings about facebook sync problems on HTC phones yesterday so maybe FB fixed something on their end?
     
  20. automagrt

    automagrt Well-Known Member
    15

    Jul 19, 2010
    79
    0
    15
    I finally got mine to work as well. Been trying for over a week. However, some of my contacts have been changed to match their Facebook names. Like adding Jr. or using a full name like Nicholas instead of Nick. It doesn't do this for all of the contacts. Is there a way to make the name still show up as I entered it?
    Thanks.
     
  21. Donatron

    Donatron Well-Known Member
    38

    Jun 18, 2010
    175
    15
    38
    I really do believe that the issue was/is with facebook. I was able to update again this morning (I hard reset my phone after the first connection, so I lost my sync), which is around the same time everybody else did as well. The first time I was able to sync, there were several people who also connected around the same time.

    I didn't do anything different this morning. So I really don't think there is some magical procedure to get it to work, just being lucky enough to attempt a sync when the servers are actually working.
     
  22. micmin

    micmin Member
    6

    Jul 16, 2010
    8
    1
    6
    Try this guys ..

    SyncMyPix - Android app on AppBrain

    It worked for me, however, I may have all my FB friends sync already when I did it. It pulled all the FB pictures into my contacts.
     
  23. EssTuKay

    EssTuKay New Member
    5

    Jul 27, 2010
    3
    0
    5
    So what best is to do is what you said exactly. I only used the integrated facebook for syncing my pictures and it worked fine. I then installed the market place app so i can use that app and not let it sync. working great. great information.
     
  24. beyondsimple

    beyondsimple Member
    5

    Aug 6, 2010
    6
    0
    5
    this has been really annoying to figure out but i think if finally got it for me.

    i did what was written on the AT&T link posted above but I had to do one more step. I had to go to CONTACTS > MENU > GET FRIENDS > SELECT FACEBOOK > ADD ALL FRIENDS

    only after I did this did they all showed up on the right contacts. I had to manually add the stragglers. hope this helps.
     
  25. GalaxyS609

    GalaxyS609 Well-Known Member
    36

    Jul 20, 2010
    100
    4
    36
    New Jersey

Share This Page

Loading...