Facebook ContactsSupport


  1. FelyaSoCal

    FelyaSoCal Member

    Hello Ladies and Gents!!!

    Really frustrated here =(

    I just got a Droid Pro replacement and I am having some serious issues with syncing Facebook contacts to the phone. I am not a newb and I've done plenty of troubleshooting. When adding Facebook to Accounts, there is no option to Sync anything unlike other email accounts. Under the Facebook app settings, there is also no option to Sync. When signing in to the Facebook app, it doesn't ask me if I want to Sync anything. I've added\removed the app, account, and vice-versa. I've read a number of forums and so far, nothing!

    Its really frustrating because I have a lot of clients that contact me through Facebook and if I can't get them added to my contacts on the phone, well then the whole phone is useless.

    (I don't need to sync the photos as some posts have suggested)

    I also know there is an issue with Google disabling this feature. May be because they want people to use Google+ or something somehow on my previous Droid Pro, the contacts synced. Its been about 5 months so I don't remember how I did it but I had the same problem. I don't remember if it was the Facebook app where I had to enable the Sync or if it did it on its own eventually, but it work. Now its not working. Please help!

    Thank you in advance

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  2. lunatic59

    lunatic59 Moderati ergo sum Moderator

    If you go to menu>settings>accounts & sync if you don't see your facebook account listed, you can add it. If it is listed, tap it and make sure 'sync contacts' is checked.
  3. FelyaSoCal

    FelyaSoCal Member

    As I've mentioned in the original post, Facebook is added in Accounts but there is NO Sync option. From what I know, it was removed by Google for 2.2.1

    Thanks
  4. lunatic59

    lunatic59 Moderati ergo sum Moderator

    I'm running Gingerbread 2.3.6 and it's there for my account. When you tap the account are there any options?
  5. chanchan05

    chanchan05 The Doctor Guide

    I'm on 2.2.1 and I have facebook sync.

    Try adding another account and see if you have other facebook options there. You also need to have facebook app installed.
  6. FelyaSoCal

    FelyaSoCal Member

    It is unfortunately not on mine.
    When I tap Facebook, it just shows my name and password and the option to remove the account altogether.
  7. lunatic59

    lunatic59 Moderati ergo sum Moderator

    This is under the Accounts & sync option in system settings (from home screen menu>settings>Accounts & sync)? Not in the Facebook app.

    I also just checked the Facebook app, from the main page if I go to menu>settings and scroll to the bottom, it give me the option to sync contacts there, too.
  8. FelyaSoCal

    FelyaSoCal Member

    chanchan05, where do you see the facebook sync? I go into menu>settings>accounts and the Corp accounts has sync, Gmail has Sync, but when I go into Facebook, its just my email, password and the option to remove the account. I do have the app installed as well. I've also tried removing\adding and doing all that in all kinds of different orders =(
  9. FelyaSoCal

    FelyaSoCal Member

    I have a Droid Pro and I think Motorola has removed this option or at least its not there right now. I had the same thing on my previous Droid Pro
  10. lunatic59

    lunatic59 Moderati ergo sum Moderator

    I moved the thread to the Droid Pro forum. If this is a phone/brand specific issue, then maybe someone in this forum can help you out.
  11. isonallay8

    isonallay8 New Member

    this same thing is happening to me now and i cant take it i really need my contacts!
  12. rugo32

    rugo32 Member

    That's sad that you have to deal with that. Given your posts, I would not question your skills or your efforts to find the problem and done nothing stupid. I wish I could help, good luck tho'
  13. dxzhou92

    dxzhou92 New Member

    FelyaSoCal:
    I just had the same problem with the Droid Pro. Here was my solution:
    In <Accounts, there are 2 Facebook login options. One of them is for your email/password, but the other one is for syncing. Make sure the description for the FB login says "login." If you click there it will let you sync your contacts.

    Best of luck!
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