Facebook sync problem?


Last Updated:

  1. Bapp

    Bapp Member This Topic's Starter

    Joined:
    Jul 29, 2009
    Messages:
    15
    Likes Received:
    0
    Hey guys, I am just wondering if anybody else is having the same problem I am.

    Basically at least once a day for the last two or three days, my HTC Hero /G2 Touch, temporarily loses the facebook sync application. All the contacts pictures disappear as do the facebook status and events notices, and then after a while, it comes back.

    Not a devastating flaw, but irritating all the same, as it is one of the nicesest features of the phone.

    Anyway any thoughts or opinions would be much appreciated.

    B
     

    Advertisement
  2. agaruba

    agaruba New Member

    Joined:
    Aug 6, 2009
    Messages:
    1
    Likes Received:
    0
    I'm having the same problem with my phone as well but i also have an additional problem. I noticed that when i had my Htc Magic, there was an app called Facebook Sync. It would sync some of the photos of the contacts and not others. This problem is also happening on the Htc Hero and sometimes i also experience exactly what you have talked about.

    When i link each contact to facebook and click "use photo and birthday" it confirms that is has been done but when i look at the contact photo, there is none. In addition when i edit the contact and click use facebook profile photo it starts downloading the supposed photo but never stops and just remains there until i cancel the operation.

    Might this be a problem with the facebook server? :confused:
     
  3. ripkord

    ripkord Well-Known Member

    Joined:
    Aug 3, 2009
    Messages:
    68
    Likes Received:
    1
    Yeah I have noticed this a couple of times too, I think it probably is the facebook server aas I had difficulty logging on using a net connection too around about the same time. I dont think theres a retry setting built into the hero software, one for the devs maybe.
     
  4. Slug

    Slug Check six! Moderator

    Joined:
    Aug 1, 2009
    Messages:
    20,378
    Likes Received:
    16,472
    This might be due to Facebook being targeted by a similar primitive DDoS attack to that which crippled Twitter earlier this week. More details here.
     
  5. Bapp

    Bapp Member This Topic's Starter

    Joined:
    Jul 29, 2009
    Messages:
    15
    Likes Received:
    0
    Hi Guys, I have noticed that when I lose sync and then it comes back again some of the contacts haven't re-sync-ed. As far as I can work out the ones that haven't are people whos name isnt exactly the same as there facebook profile, eg I left out their middle name on the phone.

    I also think this happens when you add a new friend on facebook. I hadn't added anyone for a few days and it was fine but then today I added someone and it went off again.

    But like I say as long as the names match it always comes back.
     
  6. bodger

    bodger Member

    Joined:
    Aug 8, 2009
    Messages:
    17
    Likes Received:
    0
    Just to add to this, the names don't necessarily need to match, as you don't need to use their name twice. When you add a new contact and link them to Facebook, you don't need to add their name at the top of the new contact screen as well - it'll get it from Facebook.
     
  7. asimeow

    asimeow Member

    Joined:
    Sep 20, 2009
    Messages:
    11
    Likes Received:
    0
    I have the same problem... Facebook contact photos disappear then reappear etc. Is there no way to locally cache these pictures? I can't see any logical reason for the developers to want to delete the pictures when a sync fails, but I guess that's just the systems developer in me talking...
     
  8. zukini

    zukini Well-Known Member

    Joined:
    Sep 9, 2009
    Messages:
    98
    Likes Received:
    2
    I'm having real difficutlys keeping my phone logged into facebook today so I'm guessing facebook has troubles today. Anyone else having this problem?
     
  9. flerpo

    flerpo New Member

    Joined:
    Sep 21, 2009
    Messages:
    1
    Likes Received:
    0
    Yup, i've had trouble today. Noticed it after i updated to the new rom, so im happy it's not just me
     
  10. zukini

    zukini Well-Known Member

    Joined:
    Sep 9, 2009
    Messages:
    98
    Likes Received:
    2
    I updated last week and it was perfect. Now its logging out within a minute of being logged in.
     
  11. skimminstones

    skimminstones Well-Known Member

    Joined:
    Sep 20, 2009
    Messages:
    335
    Likes Received:
    52
    Same here, kept logging itself out of facebook all day. Thought it was just me so ill leave it for today and try it again tomorrow.

    EDIT- Im on t-mobile btw
     
  12. emotiveicon

    emotiveicon New Member

    Joined:
    Sep 21, 2009
    Messages:
    2
    Likes Received:
    0
    I can confirm that I'm also having this problem with a HTC Hero (2.73.405.5 ROM Update) on the Vodafone UK network. Do we know if this is a problem with Facebook or perhaps Vodafone. I note that Peep doesn't work on Vodafone and I'm wondering if they've now done something that is causing the Facebook sycing to now fail. Is anyone using a Hero that isn't on Vodafone having the same problem?
     
  13. chaz_uk

    chaz_uk Well-Known Member

    Joined:
    Sep 10, 2009
    Messages:
    281
    Likes Received:
    32
    I "think" it's a login issue. I set mine to update less frequently and it hardly happened then.

    I've actually just set my facebook account up for deletion so I wont be using it anymore now.
     
  14. godster

    godster Member

    Joined:
    Sep 21, 2009
    Messages:
    7
    Likes Received:
    0
    Can confirm i'm having this exact same problem today on Orange. Keeps loging me out every couple of minutes...very annoying! I also have the latest ROM.

    This needs sorting as i'd iamage a lot of people reply on the Facebook synch for thier contact pictures.
     
  15. zukini

    zukini Well-Known Member

    Joined:
    Sep 9, 2009
    Messages:
    98
    Likes Received:
    2
    emotiveicon... Yep me. Maybe a 24 hour wait could be handy here as its could be a tempoary facebook fault. I had issues trying to get into my privacy setting (to check they haven't added somthing new) on my computer. So they could be having issues.
     
  16. alistair182

    alistair182 Member

    Joined:
    Sep 16, 2009
    Messages:
    9
    Likes Received:
    0
    Been having the same problem for ages. Facebook pictures and updates vanish and randomly re-appear all the time. When the pics are gone I go to look at contacts facebook updates and get something along lines of "Updates are downloading or not available", then they re-appear in time.

    Today it logged me out completely for the first time, and funnily enough, as I had never noticed, I added a couple of friends today for the first time in ages.

    No idea what causes the problem but glad to bump the thread for anyone more knowledgeable than myself to suggest causes/solutions!
     
  17. zukini

    zukini Well-Known Member

    Joined:
    Sep 9, 2009
    Messages:
    98
    Likes Received:
    2
    It let me log in again and seems to be fine now. Must just be a glitch.
     
  18. emotiveicon

    emotiveicon New Member

    Joined:
    Sep 21, 2009
    Messages:
    2
    Likes Received:
    0
    Seconded - everything seems to be working now. Though most of my contacts need to be matched up again. Annoying.
     
  19. trev

    trev Member

    Joined:
    Oct 30, 2009
    Messages:
    9
    Likes Received:
    0
    This is still an ongoing issue for me, anybody got any news on this problem?
     

Share This Page

Loading...