Factory Data Reset? Gmail account...Support

Last Updated:

  1. manny84

    manny84 Well-Known Member

    If I perform a Factory Data Reset on my phone, will this permanently delete my Gmail account (contacts, calender, emails)? Or will I able to retrieve my account once again after the Factory Data Reset?


  2. FestoKGB

    FestoKGB Well-Known Member

    It will delete all data on your phone but your gmail related data will still exist "in the cloud". Once you log into your phone with your gmail info then that data will sync to the phone once again.
    manny84 likes this.
  3. manny84

    manny84 Well-Known Member

  4. eggsack43

    eggsack43 Well-Known Member

    ok, this did not work for me, this cloud did not exist for me, I reset my phone, lost all contacts forever. Logged the phone onto my Gmail account and it said no contacts to sync.

    What now? How can I make sure that when I do import these contacts from Outlook, that I can get them on my CLOUD gmail account???
  5. Mr. Ed

    Mr. Ed Well-Known Member

    You need to sync them to begin with it doesn't just do it.
    Menu.accounts and sync.gmail.

    Sorry I didn't see this prior. You can also login to gmail and edit..add etc contacts...then when you sync from phone it pulls that info.

    But if you don't sync gmail to begin with they wont be there!
  6. FestoKGB

    FestoKGB Well-Known Member

    Were all your contacts present from within your gmail account from the start? If you import your contacts from Outlook then they likely were never synced to your gmail account at all.

    One easy way to handle this is to export your Outlook contacts to a .csv file on your PC. Then log into gmail from your PC. Click on contacts and then click on "Import Contacts" on the left. Within the dialog box click "Choose File" then navigate to the .csv file that you exported from Outlook. Also check the box that says "Also add these imported contacts to:" and select the group called "My Contacts". Gmail syncs all contacts within your "My Contacts" group to your phone. Of course if you don't want all your Outlook contacts to be present on your phone then you will have to manually add or remove folks from the "My Contacts" group.

    If you ever add new contacts to your Outlook, then you can export just those new contacts and then import them into gmail they will sync with your phone. Now when you flash a new ROM and sign into your google account, the contacts that are present within gmail will sync back with your phone.

    Hope that helps.
  7. eggsack43

    eggsack43 Well-Known Member

    Now the question is, I have almost all my contacts on my phone, how do I sync those with Gmail and then be able to see them online if needed??

    I tried the above way and it took 2 seconds for it to say done, and it did not put any in my Gmail account.
  8. If they are on your phone as "Gmail contacts", not "phone contacts", they will sync. If not, you can export the contacts from the phone, transfer that file to your computer, then import into gmail on your pc.
  9. Mr. Ed

    Mr. Ed Well-Known Member

    Did you manually enter them all? When adding it had a drop down for google or phone..which did you select?


    and remember...when you add a ton of contacts it's easier to add them from a desktop with internet access to gmail...then sync your phone to gmail
  10. eggsack43

    eggsack43 Well-Known Member

    Yes, I screwed up and added them as PHONE contacts. I understand what I need to do to export them, I just can not figure out how to export them. Please help me with directions on how to do this.

    I know I seem like an idiot, but I am really not, just still learing about Droids and how all this works.
  11. in the people app, hit menu-export
  12. Mr. Ed

    Mr. Ed Well-Known Member

    that puts it on the sd card right?

    then all he has to do is hook up to the computer and transfer that file on to his computer...then import to gmail contacts
  13. eggsack43

    eggsack43 Well-Known Member

    Hey, Thanks, I did that and all worked, I got my contacts online with Gmail now, and I went through the phone and deleted off the double entries that it made, while I was deleting from the phone, they would disappear online while I was looking at computer. That was freaking neat!!!

    Thanks for all the help and being patient with us newbies!!!

Share This Page