Support Factory data reset: The process com.android.phone has stopped unexpectedly

Discussion in 'Android Devices' started by pshue, Nov 29, 2011.

  1. pshue

    pshue New Member
    5

    Nov 29, 2011
    1
    0
    5
    Dear all,

    My phone is i7500 + android 2.1 update1
    when I reset phone: Setting -> Privacy ->Factory data reset
    I get error: The process com.android.phone has stopped unexpectedly. Please try again
    so, I can't reset my phone

    Please help me
    Thank you
     

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  2. Lelouch

    Lelouch Well-Known Member
    98

    Aug 6, 2010
    655
    70
    98
    Kri
    Use the Recovery for data reset (wipe) and flash again.
    But why Android 2.1 version is a mistery to me. :p
     

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