Factory "Hard" Reset Without Touch Screen

Discussion in 'Android Devices' started by carhauler1969, May 27, 2010.

  1. carhauler1969

    carhauler1969 Well-Known Member
    38

    Feb 23, 2010
    75
    13
    38
    Auto Transport
    Purmela,Texas
    Anyone know if I can do a hard reset w/o the touchscreen?
    I drowned my Sprint Hero in Diesel fuel last week, & before I return it to Asurion / Sprint I'd like to erase all of my personal data from the phone. The trackball & keys work most of the time, but I can't seem to click or highlight the "erase everything" button. Touchscreen is totally non functional. :eek:
     

    Advertisement

  2. jwpilly

    jwpilly Well-Known Member
    43

    Mar 6, 2010
    232
    30
    43
    St. Louis
    Power down your phone. Hold the home and back keys at the same time, and press the power button. You have to keep holding the home and back keys. Then follow the on-screen instructions using your trackball, and you should be good to go.
     
    carhauler1969 likes this.
  3. dominicanyor

    dominicanyor Well-Known Member
    56

    Mar 11, 2010
    321
    3
    56
    Jacksonville fl
    wow that sucks, But tried taking the back off and look for a small little hole. I know when i had the touch diamond it had one and thats how i reset my phone.
     
  4. jwpilly

    jwpilly Well-Known Member
    43

    Mar 6, 2010
    232
    30
    43
    St. Louis
    I've been able to do this with my previous windows-based devices, but I have never found anything like it on the Hero.
     
  5. carhauler1969

    carhauler1969 Well-Known Member
    38

    Feb 23, 2010
    75
    13
    38
    Auto Transport
    Purmela,Texas
    You ROCK dude!!! Worked like a charm!!! :D
     
Tags:

Share This Page

Loading...