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Factory reset on sim swapSupport

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  1. JacquesR

    JacquesR Member This Topic's Starter

    Mar 18, 2010
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    Has anyone ever experienced a unasked for factory reset when swapping sim cards? A relative is travelling in the UK and Italy now (from South Africa), and when he replaced his South African sim card with a prepaid UK one, his N1 did a complete reset, wiping out all apps & settings.

    As I'm about to go to the US next week with my N1 (and put in a US sim), this has me worried, and thinking about taking a "dumbphone" along instead. Any idea why this happened, and how to avoid it? Thanks.


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