Support Factory Reset/Screen Broken

Discussion in 'Android Devices' started by eighteesix, Nov 21, 2012.

  1. eighteesix

    eighteesix Member
    15

    Nov 11, 2012
    16
    0
    15
    Is this possible? I cannot seen anything on screen and I'd like to reset the phone...

    Help!
     

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  2. SUroot

    SUroot Well-Known Member
    1,113

    May 25, 2010
    23,925
    5,304
    1,113
    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    Pull the battery out then power up the phone. If you don't get the galaxy splash screen then the screen is broken and a reset won't help.
     

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