factory resetted my device and lost dataSupport


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  1. inferno1

    inferno1 Well-Known Member This Topic's Starter

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    I recently factory reset my device and lost data, and even 2 hrs on the phone with tech support from both verizon and HTC cant solve it....
    I remember there being a stick about this issue but cant find it....
    any help is much appreciated....
    Danny
     

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  2. jtcarnes

    jtcarnes Well-Known Member

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    If you did a factory reset, then of course you lost data. All of it. A factory reset completely defaults the software on the phone and resets it to the condition in which it left the factory. Hence, the term "factory reset".
     
  3. necosino

    necosino Well-Known Member

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    I believe the OP meant that his 3G data connection will not connect.

    Here are my suggestions:
    Reprogram your phone by dialing *228 option 1 and 2.
    Soft rest (turn your phone off then back on)
    Turn on airplane mode, wait 5 minutes, and turn it back on
     
    inferno1 likes this.

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