I've noticed many people asking questions relating to Verizon Backup Assistant data migration to Gmail/Google Voice. 1. Log into Verizon Backup Assistant 2. Click on Export to CSV 3. Save File as (or Rename to) Contacts (it should already be converted to CSV so including .csv is redundant) 4. Log into Gmail/Google Voice 5. Click on Contacts 6. Click on Import 7. Browse for the Contacts (.csv) file 8. Click Import I'd like to thank usawrestling for showing me the appropriate Google Voice forum. And I'd like to thank bobpiesz for writing up the original guide on the Google Voice forum which I had to edit because Verizon Backup Assistant changed a little bit since that guide was written. I hope this helps.