Faulty phone?Support


Last Updated:

  1. xmoogle

    xmoogle Member This Topic's Starter

    Joined:
    Aug 11, 2010
    Messages:
    5
    Likes Received:
    0
    On 3 or 4 occasions I've charged my D2 to 100 percent and left it plugged in (sometimes overnight), and would check later to find the battery at 10% or almost completely depleted. Temperature would read around 130 degrees too. Has this happened to anyone else? I don't use a dock, and this has happened with both the battery the phone came with and the extended battery I bought from Verizon.

    Does anyone know what might be wrong??? I even had my extended battery at 60%, charged it for 4 hours while I slept, then woke up to find the battery at 10% and overheated. This sucks. :(

    Oh..and forgot to mention that I don't have an issue with battery life or anything like that. It's just whenever I charge my phone to max. capacity and don't unplug it that this happens..
     

    Advertisement
  2. westau

    westau Member

    Joined:
    Aug 11, 2010
    Messages:
    9
    Likes Received:
    0
    That sounds like a problem, I plug mine in before I go to be a lot and when I wake up and unplug it, it will be at 100%.
     
  3. Lightnspirit

    Lightnspirit Well-Known Member

    Joined:
    Jul 17, 2010
    Messages:
    78
    Likes Received:
    0
    Thats for sure a problem with the phone, there must be a setting on there out of wack, use backup assistant to save contacts and google will sync your apps and do a factory reset. It should be good after that, there have been many reports after 1 factory reset of the phone battery being 100% better.
     
  4. RJT185

    RJT185 VIP Member VIP Member

    Joined:
    Aug 21, 2010
    Messages:
    550
    Likes Received:
    51
    If the temperature continues to feel "not quite right" go to your store, and have them give you a new unit.
     

Share This Page

Loading...