faulty t-mobile pukse power connectionSupport


Last Updated:

  1. liza

    liza New Member This Topic's Starter

    Joined:
    Nov 14, 2009
    Messages:
    3
    Likes Received:
    0
    Has anyone encountered a problem with the power connection, plugged it in and broke. Took it back to T-mobile who told me it wasn't part of the warranty. Does anyone know the address for the manufacturers or contact number.:(
     

    Advertisement
  2. Muuurgh

    Muuurgh Well-Known Member

    Joined:
    Oct 13, 2009
    Messages:
    67
    Likes Received:
    1
  3. lesage

    lesage Active Member

    Joined:
    Jan 1, 2010
    Messages:
    27
    Likes Received:
    0
    Your post caught my eye as I'm looking to buy a Pulse in place of an now oldish TM MDA Compact II which runs WM5 and has a mini USB connection.

    The connection has been repaired twice, and has just gone again: I dont think mini USB connections are all that hardy given the handling to which phones are subject. Did you do anything special to strain it? I suspect not: you just have to be inordinately careful to pull the wire straight out or push it straight in to the connector to limit sideways strain I think...and even then...

    If youre in the London area, and can get to Wimbledon, Turnonyourmobile will fix it for you while you wait, en principe, and charge you about $30 based on my experience

    I have a feeling that pulse uses an even smaller version of the usb mini than miy MDA: I wonder if its even more vulnerable

    you can email them at
    info@Turnonyourmobile.com/ theyre a helpful bunch. check out their website
     
  4. patrick3306

    patrick3306 Member

    Joined:
    May 12, 2010
    Messages:
    6
    Likes Received:
    0
    ...using a nokia charger, if that is of any help ?
     
  5. l_jonez

    l_jonez Member

    Joined:
    May 20, 2010
    Messages:
    6
    Likes Received:
    1
    i did the same, took it back and they repaired it (new main board) no problem
     
  6. Salad

    Salad Active Member

    Joined:
    Feb 10, 2010
    Messages:
    34
    Likes Received:
    1
    Currently in a similar situation. Took it to my local shop today and they were happy to repair it. Only reason they don't have it now is because they didn't have any courtesy phones in stock.
     

Share This Page

Loading...