My long national nightmare is finally over! After buying my EVO on launch day and discovering a problem with the front-facing camera the next day, I was FINALLY able to exchange my device for a brand new one today. I purchased the device from Best Buy and have been getting the customary "we don't have any in stock to exchange for you, and we have no idea when will get more" for weeks. After calling literally 8 different stores within a 30 mile radius, I finally found one that said they just got a truck in last night with 25. I went in today and they gladly did the exchange. I am happy to report that now I have hardware version 3, boy what a difference from 2. The phone runs noticeably smoother, and of course the front-facing camera works flawlessly. Also, the radio was already set to cdma-auto not gsm. I believe that what others on this forum have said about the long delay for more stock being due to the fact that HTC and Sprint wanted to fix the problems of the inital shipments before re-stocking. So, for any others out there like me who are waiting to exchange a defective device, have faith and hang in there! The wait has been ridiculous, but at least it looks like they have fixed the problems.