Finally loving the Moment . . No thanks to Sprint Support.General


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  1. juanstah

    juanstah Active Member This Topic's Starter

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    Let me say first off that Sprint, the Network it's self is Rock Solid. Never a drop call or lack of data connection. Impressive.

    Sprint Customer Service Reps who I have interacted with have been great. :D

    But Sprint Technical Support?: It's a killing joke. :mad: :confused: :(

    As for the online Sprint Community Forum: OMG, just shut it down. Completely Worthless. :eek:

    The phandroid forum has been absolutely AMAZING! All you guys here have been highly informative, technical and brought about various resolutions to issues regarding the Samsung Moment. Sprint should be hiring you guys to man their useless community forum. LOL! :D

    With all that being said, I am now officially in love with the Moment. I have it seriously tricked out now that I have the killer apps, utilities and wall papers installed. Thanks to everyone here for your mad tips and tricks. :)

    - Juanstah
     

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  2. pastafarian

    pastafarian P√Ętes avec votre foie Moderator

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    In my experieance, the independant forums almost always outshine the company owned/controlled forums regardless of product. Out of curiosity, what was wrong with Sprints tech support? Oh, and welcome!
     
  3. latinmaxima

    latinmaxima Well-Known Member

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    Glad you found some help here Juanstah. Sprint online community is only as good as the people that have the power to listen look at it. Will And Sarah are limited by their bosses actually following up on what they are given. The body can only do so much without the head. Thankfully AF is great in giving lots of good info and actual users sharing their personal knowledge and wants and actual developers getting it straight from the community.
     

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