Firmware update not working?Support

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  1. SooshiRoll

    SooshiRoll New Member

    Any time I try to use Samsung Kies to upgrade to the new Jelly Bean, it downloads to firmware components, then just stops. The entire program closes and no update happens. I don't know what's happening!

  2. GTWalling

    GTWalling Well-Known Member

    Kies is slow. I did the small T-Mobile update this week and took almost an hour. It did shut down for about 20 minutes and then started back up and finished. Just let it set for and hour or so.
  3. funkylogik

    funkylogik share the love peeps ;) VIP Member

    Soosh i gave up a few times when i got to that part after the download but the fact is it takes a long LONG time so if u wana stick to the official way, make sure the s3 is charged and forget about it for a few hours lol.
    im new to samsung too and kept thinkin it was an error till i got distracted.
    P.s, it speeds up nearer the end :)

    It might be worth reinstalling the drivers and Kies to the pc then rebooting it 1st....
  4. funkylogik

    funkylogik share the love peeps ;) VIP Member

    Any idea what the t-mo update was for mate?
  5. GTWalling

    GTWalling Well-Known Member

    They stated Security fixes. Was only about 28MB in size.

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