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Fix for Google Contacts Not SyncingSupport

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  1. Peaser

    Peaser Well-Known Member

    :)Thanks to the folks in this forum, I was able to fix my syncing for contacts and you can too if you're having this problem.

    Go to menu>settings>applications>manage applications>contacts storage and then delete the data. I backed up my Google contacts on line first by exporting the file just in case. (Not a bad idea anyway, this way you'll have an Excel database with all your contact in case anything should ever happen to your phone).

    Then resync. It will all go back in without a problem. I noticed that the file is about 1/2 the size now and I think that's because I didn't sync up all the Facebook data back yet (no photos matching to people, etc.). but I think I'll make sure it all syncs continuously again first, then try adding back in the Facebook info.

    Hope this helps others. So far two of the problems were solved by deleting old data (I didn't want to do a factory reset after getting 2.1 just where I wanted it except for the few glitches).

    Thanks all.

    dougkm and PattiCakeUS like this.
  2. jdog94

    jdog94 Well-Known Member

    resync what ?? facebook??
  3. Peaser

    Peaser Well-Known Member

    Resync google contacts. however now i am noticing that Facebook photos and friends won't sync back. i tried logging out of the facebook app and going back in but it doesn't fix that issue. not a big deal for me but annoying.

    Okay, fixed this by going to the account sync section and removing the Facebook account. It says you will lose all your data. Doesn't matter. It all comes back when you add the account back in. Which I did next. Then go to the Facebook app and log out of that. When you add the Facebook app back the contacts and their connection to Facebook (photos, updates), etc. will come through. You don't have to get the updates however, or choose how often to get them. I just liked having the photos show up with callers.
  4. redfirefly

    redfirefly Member

    I've done all of this and thought it was fixed...I was having the problem with the contacts being linked to their FB. I've tried to re-sync them to FB and I keep getting an error and it has to force close. So annoying. Anyone else having this problem?
  5. elektrared

    elektrared New Member

    I have tried this and everything and short of a factory reset (might as well go out and get an iPhone if I have to do that) nothing has worked. My contacts have not synced since Aug 2011 and I continually get the "Sync is currently experiencing problems. It will be back shortly" message. Can anyone help?:mad:
  6. doogald

    doogald Guides Guide

    Well, I think that the standard method (which I think was described above) is this:

    - settings->accounts & sync->your gmail account->uncheck contacts sync

    - settings->applications->manage applications. Wait for the refresh (it usually takes a minutes or two). It may help to menu->sort by size and then menu->sort a-z. Then find Contacts Storage, tap it, and tap the clear data button

    - settings->accounts & sync->your gmail account->check contacts sync.

    If this still does not work and you have other services that are syncing contacts data (i.e., Facebook), try removing those other services from settings->accounts & sync and try again.

    [edit] one last thing: in settings->SD card & phone storage, what is the number of available space under "Internal phone storage" (i.e., the last number on that page)?
  7. rodrigobraz

    rodrigobraz New Member

    Just an update: at least in my current version (Froyo), the application is not called "Contacts storage" anymore, but "Google Contacts Sync" (which is a bit confusing since there still is a "Calendar Storage", for example).
  8. RLG4444

    RLG4444 New Member

    I'm having the same issue not being able to sync my contacts on my Samsung Note. They synced just fine and now have not been syncing for several days. I removed Facebook and Twitter from my phone and even did the dreaded system reset, some of my contacts synced back but I still keep getting the error "sync is currently experiencing problems. it will be back shortly"
  9. shanraha16

    shanraha16 New Member

    great fix thanks
  10. kahn

    kahn New Member

    Fixes it by deleting the cache of 'contact storage'

    Thanks a lot.
    much appreciated
  11. Scubadooper

    Scubadooper New Member

    Thanks, worked a treat!
  12. rajsharan

    rajsharan New Member

    Thanks...deleting the data from applications -> contacts storage and resyncing worked for me too.
  13. atomicbreakout

    atomicbreakout New Member

    The steps above worked fine for me, just found contact storage and cleared data then it just started to sync and fixed the contact sync problem... Thanks:D
  14. Jcreddy

    Jcreddy New Member

    I'm not seeing "sync contacts" under my Google account in settings... I don't know what to do, plz help!
  15. Sean Anderson

    Sean Anderson New Member

    When going to >Settings >Accounts >Google, selct the account that is giving you the error. See if there is something called "inbox" that is syncing. If so, stop it from syncing. "Inbox is different from Gmail. It was making it not work.

    I dont know if this is the same problem, but I was getting an error that Sync wasnt working under the gmail account. I realized that BOTH "Gmail" & "Inbox" were syncing at the same time. I am not using "Inbox", so I shut off the sync just for "Inbox" and everything started working. Note: I am referring to "Inbox by Gmail".
  16. dougkm

    dougkm New Member

    Wow!!! 5+ year old message saves the day. I've been struggling with google contacts not syncing between my S5 and Google/Gmail in either direction. I even removed my google account on the S5 and re-added it and that didn't even work. Finally I find this thread and try this: Go to menu>settings>applications>manage applications>contacts storage and then delete the data. Boom! Sync is now working between the S5 and Google. Thanks so much!!!
    scary alien likes this.
  17. Xama

    Xama New Member

    I found that I needed to

    1) Delete the Contacts Storage
    2) Hold Volume Up, Power and Home and then DELETE THE CACHE SPACE
    3) Delete the Contacts Storage AGAIN

    THEN IT WORKED (Samsung S3 ... but will move to LG and turn Updates OFF )

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