OK, just a suggestion, but I started a post that lived on the main wall for less than a half hour that could have benefited much of the INC community. Before moving items to troubleshooting, why don't you give the post a chance to be viewed and commented on and completely worked through. Say perhaps give it a 12-24 hour life span. That way when you do move it to support and troubleshooting it has some depth and value. Everyone looks at the main page first for hot topics, not everyone goes to troubleshooting right away. Not offended myself, but I see a lot of great post moved way to quickly that often die becuase not everyone has had a chance to review.