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Foolproof Guide for restoring a bricked Shine Plus

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  1. seanre453

    seanre453 Member

    After roughly a week and a half of trying to recover my Shine Plus after the LG updater botched mid-upgrade, I've found a foolproof method of recovering your bricked Shine Plus. A very special thank you to karendar for both pointing me to the application used and spending his/her time helping me over the past week.

    Bear in mind, for the sake of clarity and your phones safety, I AM NOT responsible for the (mis)use or the resulting (in)operability of either the files presented here or your device. All files provided herein, unless otherwise stated, have been found in the open domain.
    This guide also assumes you are, at the very least, able to boot your phone to the LG bootscreen. Or, more simply, as long as your computer is able to recognize the phone's usb-serial interface, you should by all rights be able to restore the phone.

    Gathering required files:
    All files needed (EXCEPT for the rom, see section titled "Downloading your ROM") are included in the attached zip file (KDZ_FW_UPD_SHINE.zip).

    Downloading your ROM:
    To avoid accidentally downloading an incorrect ROM, I've pulled a URL from the LG update program which, when followed, will spit out a model (and MEID)-specific .KDZ, so there is NO chance of using the incorrect firmware.
    Navigate to
    where XXX is your phone's MEID, without dashes. Given a vaild MEID, the script will give you a text string containing a direct link to download the .KDZ firmware file. TO NOTE: The kdz file given to you contains android 2.3. I have not been able to test the possibility of reverting to a previous version of android with this method.

    Preparing the application for use:
    Once you've downloaded the attached ZIP and your phone's firmware, navigate to your download folder and un-zip the attached file. The location of the extracted folder has no bearing on the operation of the program, you may as well place it on the desktop for convenience. Then, find the .KDZ file you've just downloaded and place it in the folder containing the freshly extracted KDZ_FW. Open the folder containing KDZ_FW and open/install the "msxml.msi", making sure you restart your computer after installation.

    Using KDZ_FW:

    Navigate to the folder containing KDZ_FW, and open the file titled "KDZ_FW_UPD.exe". Set "Type:" field to CDMA, and set the "PhoneMode" field to "EMERGENCY". Click the 'open file' icon next the "KDZ File" field, and navigate to and select the .KDZ file you downloaded earlier. Then, simply attach your phone to the computer, and press "Launch Software Update".
    Unbricked phone in 3.......2.......1....... and there you go.

    If you'd like any assistance or have any questions, feel free to reply or message me. I hope this guide can be of some help to those of you whos phones have been bricked.

    Attached Files:

  2. alfi

    alfi Active Member

    hi seanre453

    thank for your good work and just for adding some information , i debrick my friend phone (c710h) last week with this same guide and i use in KDZ_FW. Set "Type:" field to 3GQCT, and set the "PhoneMode" field to "DIAG". work well too, and don't disconnect your phone until the update are finished. took 10 min.
  3. seanre453

    seanre453 Member

    Hmm... in that case, as mine worked with CDMA and yours with 3G, I am of the assumption that it just scans modes until it detects one the phone works with. Can anyone confirm this?

    On your second point, Diagnostic mode is used when the phone is either still working and your just using the firmware flash as an update, or the phone otherwise boots to android in some capacity. In the case of my phone, the official LG updater botched an update half-way through, and whenever I went to boot the phone, it would display the LG logo, and immediately cut to a yellow screen with "Emergency Mode!" in the top lefthand corner. Meaning you should only have to use the "EMERGENCY" option if you are already booted into the emergency mode. I still have no clue what the CS_EMERGENCY option is to be used with, though.
  4. karendar

    karendar Well-Known Member

    From what I'm reading on other forums, CS_EMERGENCY is just a forced emergency mode. If you hold vol up + home and plug in phone, it should put the phone in regular emergency status. If that doesn't work (i.e.: Phone does not even turn on), CS_Emergency might force the phone to do so anyway.
  5. Android Bob

    Android Bob Well-Known Member

    I just wanted to send my thanks for your Foolproof Guide which worked perfectly as I thought my LG Shine Plus was totally bricked. Thanks again for all your efforts.
    karendar likes this.
  6. karendar

    karendar Well-Known Member

    Hey, you're welcome. ;) Glad we can unbrick some phones here where LG fails miserably to help anyone.

    Alot of trial and error was done with Seanre453 to find this technique. I'd like to thank Jiilik too, who helped us alot by dumping the initial 2.3.3 package in KDZ format for investigation! He's one of the people who really helped us out to find this solution.
  7. a.bourdeau

    a.bourdeau Active Member

    This doesn't works. It says "PHONE NOT FOUND".
  8. jpkroeker

    jpkroeker New Member

    My phone doesn't even show up as a usb device anymore, so I was pretty sure this wasn't going to work, but I gave it a shot anyway.

    I guess the only option left is to give it to Telus for repair.
  9. KrazYKanuK

    KrazYKanuK New Member

    ok so i tried this method and have had no success i have the same problem as jpkroeker and a.bourdeau ... my phone is stuck at the LG Boot splash screen and my PC does not even recognize that the phone is even there .... I bought my phone outright the only recourse I think I have is to contact LG as I'm not with Telus but with Fido whom doesn't carry the phone ... Really like this phone and just want it to work again .... :( Any suggestions ?
  10. karendar

    karendar Well-Known Member

    This is mostly for phones which are stuck in emergency mode. Try this:

    Pull out battery, leave it out for 30 seconds... Put battery back in. Slide out keyboard, hold the 5 key and plug in USB. This would theoretically put you in emergency mode to permit to flash.
  11. a.bourdeau

    a.bourdeau Active Member

    I will try this when I get home later. Thanks for the help.
  12. a.bourdeau

    a.bourdeau Active Member

    Doesn't work, man.
  13. jiilik

    jiilik Well-Known Member

    Doesn't work for me either. Well, not that there's any problem with my phone at the moment, just wanted to see if i could boot this way :)
  14. Not so Shiny

    Not so Shiny New Member

  15. jiilik

    jiilik Well-Known Member

  16. Not so Shiny

    Not so Shiny New Member

    The browser needed to be refreshed a few times and then worked!

    This thread was a life saver!

    Thanks everyone!
  17. KrazYKanuK

    KrazYKanuK New Member

    ok i got my phone into emergency mode finally ... and tried again to no avail ... program says it can't detect the phone ... NEED HELP ASAP !!!!!! I love this phone and want it back :(
  18. a.bourdeau

    a.bourdeau Active Member

    You got your phone in emergency mode? How did you do that exactly?

    Did you have the same problem as me? I tried updating to 2.3 then phone went in emergency mode then it's stuck at LG screen when rebooting.
  19. karendar

    karendar Well-Known Member

  20. karendar

    karendar Well-Known Member

    Found a way to access emergency mode on the phone:

    Turn off phone (Battery pull, put door back, etc) and remove SD card if present!

    once that's done, plug in phone and wait for the battery charge logo to appear. Once that appears, use procedure above with 3GQCT and EMERGENCY options. It'll detect phone, boot into Emergency mode and start updating.

    Good luck!
    lostatsea likes this.
  21. nitramus

    nitramus Well-Known Member

    totally unbricked my shine. Now works fine except for the damn black screen with wifi on problem.....
  22. a.bourdeau

    a.bourdeau Active Member

    The problem is that my phone never boot past the LG logo... Someone help me!
  23. beii25

    beii25 New Member

    good day sir!

    will this work on my bricked c710 Lg Aloha? i tries using it. but it cannot detect the phone.. btw. my phone is just blinking blue screens when i turn it on. can you help me sir?

  24. karendar

    karendar Well-Known Member

    And you can never get to the charging through that procedure? If you can't, I'm sorry to say your phone is bricked.
  25. karendar

    karendar Well-Known Member

    This procedure might work if you use the fix I mentionned earlier, to remove battery for 30 seconds, put it back and then plug in phone to USB (DO NOT turn it on, just plug in) and once it's on the battery charging notification, start the process at the beginning of the thread.

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