I understand there are many who do not wish to root/nand unlock and manually update their phone. For ALL others I do not understand why there are any issues getting this update. I updated two Inc with zero issues and they have been running perfectly for days. Let me walk you through in case there is ANY confusion. PLEASE NOTE I am not insulting anyones intelligence, I am sure most of you know this already and have completed the process, I just wanted to point others in the right direction. - First things first, if you have not looked at the Verizon support page, please note the OTA is officially Build: 3.21.605.1/Baseband: 2.15.00.07.28 Sooooo...... - Thanks to rmk40 over at XDA, he released a rooted ROM built off the official HTC Sense/Froyo v3.21.605.1 release (pulled from signed RUU), which is being rolled out by Verizon via OTA as the final build. The OP is [ROM] Incredible Sense/Froyo v3.21.605.1 *Official Release* (100% stock, rooted) - xda-developers This includes instructions as well as downloads for both Odexed and DeOdexed files. It will also link you to [GUIDES] Root, nand unlock, radio update, Froyo 2.2 update, Restore stock radio/rom - xda-developers, which walks you through any step you need to complete prior to installing official OTA. ---------------------What I did-----------------------------> I had two rooted incredible s with custom recovery o Rooted the old fashion way o Flashed Custom Recovery unrevoked3 recovery reflash tool, v3.14)*This roots too o Nand unlock public:forever [RootWiki] o Updated Radio to 2.15.00.07.28 o Applied ROM zip via clockwork *****Please see OP dadicus for detailed instructions [GUIDES] Root, nand unlock, radio update, Froyo 2.2 update, Restore stock radio/rom - xda-developers BOTH phones done in 20 minutes For those concerned with being able to go back to stock, FEAR NOT!!! Per dadicus..... Section 5 "Restoring to stock rom and radio" BELOW IS IF YOU DID ALL THE ABOVE AND WANT TO GO BACK ONLY Step 1: Download this file: PB31IMG.zip Step 2: Connect your phone to your computer. Step 3: Save all of the files on your sdcard to a folder on your computer. Step 4: Format your sdcard to fat32. Step 5: Place the PB31IMG.zip file that you downloaded onto the sdcard in the bottom directory. Step 6: Power off your phone. Step 7: Hold the volume button down while pressing the power on button. (This will place you in HBOOT) Step 8: HBOOT will find the file on the sdcard and ask if you wish to update with it. Answer yes. (Do not do this more than once) Step 9: When it is finished updating reboot the phone. You should now have a stock rom and radio, good if you are wanting to do am RMA. SO.....Long story short, this is a piece of cake to update yourself and have control over what else you want to do. I know this is just reiterating what a lot of you already have done/know; however, it seems like a lot of confusion/mass chaos. Hope this helps to clear up some of that and convince some folks out there to go ahead with this update and forget the RUU route which seems to be giving people issues. One additional Note: Quick boot makes getting into recovery or HBOOT a snap. Just an Oh By the Way.