Forgot Password - Now what?Support


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  1. Stockmoose16

    Stockmoose16 Well-Known Member This Topic's Starter

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    I've been using Lockpicker on my Incredible, which requires a password due to the Exchange policies. I turned Lockpicker off by accident and now it wants me to put my old password in. I have no idea what it is. I'm on attempt #10/10, and I don't want the device to erase my data. I can't turn Lockpicker back on without getting back into the menu system.

    Is there any way to recover my original password? I would've thought it'd automatically be the same as my Exchange password, but that's not working. Is there any way to refresh the number of attempts I have?
     

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  2. Stockmoose16

    Stockmoose16 Well-Known Member This Topic's Starter

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    Please, somebody help here! I can't lose all my data. Is there anything I can do?!!!!!
     
  3. Kelmar

    Kelmar Done by choice VIP Member

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    I'm not sure. Are you sure it's not the same password as the email account that it's "protecting"?
     
  4. jakubik

    jakubik New Member

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    Hi, same problem here. I want to cry now! Have you found a way?

    Thanks!!!
     
  5. bjanow

    bjanow Well-Known Member

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    Call your Exchange admin and stop bypassing security. It's there for a reason. Your EA can create a separate EAS policy for you, but you will probably have to buy him/her a beer.
     

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