Support Front camera not working, help!

Discussion in 'Android Devices' started by pinklollipops, Mar 21, 2012.

  1. pinklollipops

    pinklollipops New Member
    5

    Mar 21, 2012
    3
    0
    5
    Hi all, I have a sony ericsson xperia neo v but its front camera is not working. Every time I switch to front camera the screen turns totally black. The camera used to work but I have no idea what happened, can someone help me? :(
     

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  2. Josh-SonyXperia

    Josh-SonyXperia Well-Known Member
    53

    Feb 8, 2011
    389
    66
    53
    Social media coordinator at Sony Mobile
    First confirm if the camera lens is clean, if there is something that might be blocking it. If not the case then I'd suggest to run the Repair Phone option on PC Companion to confirm if this is some kind of software problem. Here is the link for PC Companion:
    Download for PC - Sony Smartphones (UK)
     
  3. Pierloha

    Pierloha Member
    15

    Jul 23, 2012
    19
    0
    15
    Grad. Student
    Earth
    Or you could install the camera fix for neo v instead..
     
  4. albukekas

    albukekas Member
    15

    Jul 20, 2010
    16
    0
    15
    I have the same problem, but instead of getting a black secreen i get a white screen... I don't know if it is a camera problema or some software that i've installed and corrupetd something ...
     

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