Yes, I know there is a sticky, but a lot of peoples' questions are not being answered. So here are the top two questions people seem to be asking. I bought my phone through (name of network) but my phone seems to have no branding. Will I be able to get the update direct from HTC? What happens to my phone after the update? Do I lose anything? Is it like a factory reset? Can anyone clarify? I personally bought my phone sim-free from CWH so am assuming I can get the update the moment HTC release it.