G2 stuck on G2 Touch loading screenSupport


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  1. steffo

    steffo New Member This Topic's Starter

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    Hi, i'm having a problem with loading my T-mobile G2 Touch, lastnight I was on the phone and my battery life was quite low then my phone turned off, so I plugged my phone in to charge it and tried to turn it on but it wouldnt turn on.

    This morning i try to turn my phone on again and it work. But it froze on the G2 Touch screen. Ive not got a clue what the problem could be, I've tried taking the battery out and holding on the on button that didnt work. I tried holding down the -sound button and turning my phone on this took me to another screen but froze and nothing seemed to happen tried taking my sim card out and memory card and doing the same still no luck.

    help please im not sure what to do and i need my phone :(


    ... after waiting for about 5 mins for my phone to load it then goes on to the next screen 'T-Mobile' then turns off, vibrates and comes back on again and repeats itself
     

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  2. uau242

    uau242 New Member

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    hi i'm getting exactly the same problem, can anyone please help!!
     
  3. TheBrit

    TheBrit Well-Known Member

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    Go to a T-Mobile shop. See what they are able to do. If you have not had it long they might replace it otherwise they'll probably send it away for warranty repair.
     

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