galaxy s4 rattling sound..Support

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  1. Trav

    Trav New Member

    Hi there. I bought a galaxy s4 3days ago and noticed that there was a loud rattle noise when the phone is shaken back and forward. It happens even when only slightly shaken. Sounds like there is something loose near the top of the phone. I returned it to the dealer and they gave me another one. The rattle even worse on this new phone. It also sounds like speaker is distorting slightly when i make or take calls. I was just wondering if anyone els is experiencing these issues or if i should take this phone back to the dealer also. Thank you

  2. tarponbeach

    tarponbeach Well-Known Member

    I suspect that it is the camera lens. Every Android phone I've ever had, had this same rattle. My S4 rattles slightly when shaken, and my rattle is in fact, the camera lens.
  3. BRAINZ2013

    BRAINZ2013 Well-Known Member Contributor

    Hello and welcome to the forums. I see you are having a problem with a android device. Well if you have a problem with a device you can return up til 14 days . If you return and see the new device has another problem . Now it raises a red flag cause it maybe that store has a bad batch and if he does you maybe the one that points it out. You go silent the store may not never know. Now the s4 has have some rattle one with the lense and the other would be with the board not being tighten to avoid cracking. But if you feel funny about holding this device you can change it a million times with in the 14 days .
  4. Tsepz_GP

    Tsepz_GP Well-Known Member Contributor

    Most phones with Auto Focus Cameras do this, its normal.

    WRT your in-call volume go to Settings -My Device -Call -scroll down to 'Personalise call sound' and set it to Clear sound, should be fine.
  5. lotus49

    lotus49 Well-Known Member

    Mine rattles also and it does indeed sound like it's coming from the camera. I certainly wouldn't describe it as loud though.

    If it's any comfort my iPhone 5 makes exactly the same noise.

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