galaxy s5 unlocked mobile data wont work.Support


  1. rojin101

    rojin101 New Member

    I have an unlocked samsung galaxy s5 originally for verizon but unlocked and currently on tmobile but the mobile data wont work. i have checked the APN settings and called tmobile and there is no network issue. If i switch the sim card to my other phone, the mobile data works just fine. How can i find out if this is a hardware issue and any suggestions?

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  2. Chris324

    Chris324 Member

    Find someone with a Verizon phone and put their sim card in your S5. If the data works, you know its not the phone.
  3. rojin101

    rojin101 New Member

    Thank you but does anyone know of a way to make the phone work on tmobile? I've read that I can fix it through the hidden service menu but I don't know how.
  4. Chris324

    Chris324 Member

    Do you get LTE in your area for t mobile? HSPA+ may not work. Try putting your preferred network mode on GSM/UMTS.
  5. rojin101

    rojin101 New Member

    Yes I should get LTE in my area. The phone will not connect with the mobile network when on LTE, GSM, or global. I also know it is not a hardware issue because the same hardware used for WiFi is used for mobile data and WiFi works.
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