galaxy s5 unlocked mobile data wont work.Support


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  1. rojin101

    rojin101 New Member This Topic's Starter

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    I have an unlocked samsung galaxy s5 originally for verizon but unlocked and currently on tmobile but the mobile data wont work. i have checked the APN settings and called tmobile and there is no network issue. If i switch the sim card to my other phone, the mobile data works just fine. How can i find out if this is a hardware issue and any suggestions?
     

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  2. Chris324

    Chris324 Member

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    Find someone with a Verizon phone and put their sim card in your S5. If the data works, you know its not the phone.
     
  3. rojin101

    rojin101 New Member This Topic's Starter

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    Thank you but does anyone know of a way to make the phone work on tmobile? I've read that I can fix it through the hidden service menu but I don't know how.
     
  4. Chris324

    Chris324 Member

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    Do you get LTE in your area for t mobile? HSPA+ may not work. Try putting your preferred network mode on GSM/UMTS.
     
  5. rojin101

    rojin101 New Member This Topic's Starter

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    Yes I should get LTE in my area. The phone will not connect with the mobile network when on LTE, GSM, or global. I also know it is not a hardware issue because the same hardware used for WiFi is used for mobile data and WiFi works.
     

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