Galaxy SII 'freezes' after chargingSupport

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  1. James86Smith

    James86Smith Member

    Hey all,

    When I leave my SII on the charger (outlet charging) overnight and come back the next morning, when I hit the power button it flashes the screen momentarily but freezes with it on.... it takes over a minute to shut off, make the screen reappear and be operable. This has happened every day for a few days and the first time, the screen wouldn't automatically time out since the setting for that had none of the radio buttons checked.

    Weird and making me a little concerned... any ideas? Thanks!


  2. Atma

    Atma Well-Known Member

    Welcome to the forums James. :hello:

    Have you tried a factory reset to see if that fixes it?
  3. James86Smith

    James86Smith Member

    Thank you, Atmazz! :)

    Good advice - that would probably fix it. I hate to do a factory reset after only owning my SII a couple of weeks... I'll try a restart first.

  4. Atma

    Atma Well-Known Member

    I know, it can be a pain to restore apps. :)

    If that doesn't fix it, and you've only had it a short time, is it still covered by warranty?
  5. James86Smith

    James86Smith Member

    It is - I bought it new & unopened in late June. Do you think I should call Samsung tech support about it?
  6. Atma

    Atma Well-Known Member

    If it was me, I would try a factory reset first. It may be an software issue that's easily resolved. Tech support would probably get you to try that anyway.

    If that doesn't work, I would definitely be calling.
  7. James86Smith

    James86Smith Member

    Will do... I'll post the results.

    Atma likes this.
  8. James86Smith

    James86Smith Member

    It worked!! Thanks so much : )
    Atma likes this.
  9. Atma

    Atma Well-Known Member

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