Support Galaxy Tab 2 SE and Netflix

Discussion in 'Android Devices' started by jayes, Sep 17, 2012.

  1. jayes

    jayes Well-Known Member
    18

    Nov 13, 2009
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    New Samsung Galaxy Tab 2 SE from Costco. Comes loaded with Netflix app. The app loads fine, but when you select a movie, you only get voice, no picture. Netflix tech support could not think of a reason or solution other than they don't support all phones. (I told her it was not a phone 5 times!) The app was preloaded so one would expect it to be supported.

    Anyone have a suggestion on how to get it to work?

    Thanks...
     

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  2. ScandaLeX

    ScandaLeX Wasn't Me
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    May 4, 2010
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    Female
    PhiLLy
    I cant answer why you're getting sound; no video. Since you just got it, factory reset it and see if that clears up the problem.
     
  3. DoctorCAD

    DoctorCAD Well-Known Member
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    Aug 29, 2012
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    Does Netflix use Flash?

    The tablet (as is) doesn't support Flash, you need to check out some of the threads in this forum on how to side-load it.
     
  4. cjebs

    cjebs Member
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    May 11, 2012
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    Michigan
    There was an update for Netflix android app a few days ago. Perhaps that would solve the issue.
     
  5. jayes

    jayes Well-Known Member
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    Nov 13, 2009
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    Just wanted to post back my solution. The Tab evidently did not come with the most up to date operating system software. I did an update on the OS and Netlix worked fine. Did not have to update Netlix.
     

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