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galaxy w problemSupport

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  1. makhluktuhan

    makhluktuhan New Member

    Hi, im new here.

    I just bought new galaxy w, at first it was ok but after few days my application does not running properly and keep telling me to,'force close' and etc.

    Could someone help me.


  2. makhluktuhan

    makhluktuhan New Member

  3. dannymur

    dannymur Well-Known Member

    What app? what message do you get....more info please........

    your's is like "How long is a piece of string"

    impossible to answer or help!!!!
    makhluktuhan likes this.
  4. makhluktuhan

    makhluktuhan New Member

    Any application, whatsapp, viber n etc.

    'unable to proceed, application needs to shut down'.
  5. peeleuuh

    peeleuuh Member

    Have you tried reinstalling?
  6. sntaylor

    sntaylor Well-Known Member Contributor

    my fiancee just got hers yesterday and it has started doing similar things if the phone has been left un toucjed for around an hour.... and the task list was telling us to force close....

    turn it on n off and its ok again.... fear its gonna happen again though

    and its my fault cos she didnt want a contract but i convinced her to get this phone!
  7. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

    Welcome to Android Forums, makhluktuhan.

    It's possible that you've got one 3rd party app (downloaded from Android Market, perhaps??) which is supported by a background "service" which may be interfering with other apps or widgets, syncing apps/widgets in particular are vulnerable.

    This is why rebooting the device often temporarily fixes the issue, but it'll likely return as the service cycles and restarts.

    To troubleshoot, begin by going into all syncing apps and widgets such as Gmail, Facebook, weather, news, etc and configure them to sync on demand manually rather than autosync.

    If doing that fixes the issue, go one by one and reinstate autosyncing and use the device for a while, adding each app or widget until the problem shows up again.. then you've identified the rogue app or widget and you can either leave it at manual syncing or just disable it and try another version of that app from Market.

    It can be time consuming, but worth it in the long run. ;)
    makhluktuhan likes this.
  8. sntaylor

    sntaylor Well-Known Member Contributor

    is this likely to be the same with my gfs phone? we have told it not to sync at all (all apps that have asked which are fb and gmail) or have you any other ideas? thanks for the help :)
  9. chet2623

    chet2623 New Member

    Hi, I'm new too.
    Do check what's your android version. If it's stil 2.3.5, just go to ur local service center to upgrade to latest gingerbread android 2.3.6.
  10. strangedays

    strangedays Member

    This is more than an app issue my wife is on second phone fresh no apps and it is doing it. I reset phone and tested it and it appears to be when the android market updates. You can't appear to stop it meaning the phone is currently broke. Not specifically Samsung fault but they are selling a faulty phone currently. must be a work around however its pretty poor.
    sntaylor likes this.
  11. Bladesfan

    Bladesfan Member

    Reading all these problems with force shut down is making me regret buying my first android because i wouldnt have a clue what to do if it happens and it just cost me
  12. andrew62

    andrew62 New Member

    Had the same problem with Galaxy w and 2.3.6
    Returned the phone and have different problems with the new one. Keeps locking me out when I search on Google - about the third search I try. Have to turn off then on to clear it. Awaiting another replacement....
  13. copenhagenmail

    copenhagenmail New Member

    I had a similar issue when I was using the phone the first few weeks. The phone - always when inactive - suddenly played the restart melody and briefly rebooted, though not as a complete reboot, many times every day.

    I tried various solutions and one finally worked. The Accuweather widget was on the desktop. Removing this widget solved the problem! It must have adversely interacted with something else or the system itself.

    I haven't had the issue once in the months since removing the Accuweather widget from the desktop.
    Atma likes this.
  14. RobboW

    RobboW Member

    My phone was doing occasional spontaneous reboots too, not often, but the problem seemed to disappear and it may have been the weather app on mine also. It's still installed but I don't use the widget any more.
  15. copenhagenmail

    copenhagenmail New Member

    It's a system app, so you can't remove it.

    Not having it on your desktop is enough to stop it and has solved your problem.
  16. dannymur

    dannymur Well-Known Member

    You can remove system apps OK, if you have a rooted phone.

    Root App Delete Uninstaller

    Also, you can freeze the system app with Titanium Backup [paid] or Gemini App Manager [free]....

    Gemini App Manager

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