Help "Generic Network Error" when downloading/uploading MMS (Cincinnati Bell Carrier)

[pilipino101]

I just got MyTouch 4G (unlocked) and added a data package from Cincinnati Bell. I configured the APN settings as followed for both WAP and MMS. Cincinnati Bell does not have MyTouch under their "supported phones" so I instead chose Google Nexus One

WAP Settings (website: Cincinnati Bell Wireless Product Support - WAP Configuration - Finished - Google Nexus One)

Name: CBW Internet
APN: web.gocbw.com
Proxy: (none)
Port: (none)
Username: (none)
Password: (none)
Server: (none)
MMSC: (none)
MMS Proxy: (none)
MMS Port: (none)
MCC: 310
MNC: 420
Authentication Type: PAP
APN: (none

MMS (Cincinnati Bell Wireless Product Support - Multi-Media Message (MMS) Configuration - Finished - Google Nexus One) Some of my settings, however, were slightly modified because I checked and compiled them into my settings.

Name: CBW MMS
APN: wap.gocbw.com
Proxy: (none)
Port: (none)
Username: cbw
Password: (none)
Server: (none)
MMSC: http://mms.gocbw.com:8088/mms
MMS Proxy: 219.68.79.202
MMS Port: 80
MCC: 310
MNC: 420
Authentication Type: PAP
APN: default,mms


With this I was able to get on the internet and stuff; but I am still not able to send/receive my mms, I can receive the text, but can't download the picture, and when sending the mms, it takes a good 5 mins for it to respond "Failed after multiple trials: Generic Network Failure"


I've looked at several forums and took the steps that they gave such as:
Uninstalling Task Killer
Doing a Hard Reset
Checking other APN settings
Sending MMS to myself (failed to send too)

I don't know what else to do....
Also, I do not have Quick Settings installed.

 

[Kokumuo]

You settings will not work. Not sure how it works with other carriers but on CBW you cannot use two different APN's for Internet and MMS. What I mean is that you're using "web.gocbw.com" for internet and "wap.gocbw.com" for MMS. Either change you Internet to "wap.gocbw.com" or make a single APN setup with both sets of setting (I'd use wap.gocbw.com still). Using one APN might not work as some devices are a bit touchy with trying to use one APN for MMS and Internet and some are fine.

Single APN setup Example:
Name: CBW Internet & MMS
APN: wap.gocbw.com
Proxy: 216.68.79.202
Port: 80
Username: cbw
Password: (none)
Server: 216.68.79.199
MMSC: http://mms.gocbw.com:8088/mms
MMS Proxy: 219.68.79.202
MMS Port: 80
MCC: 310
MNC: 420
Authentication Type: PAP
APN: default,mms

Two APN setup Example:
WAP Settings:
Name: CBW Internet
APN: wap.gocbw.com
Proxy: 216.68.79.202
Port: 80
Username: cbw
Password: (none)
Server: 216.68.79.199
MMSC: (none)
MMS Proxy: (none)
MMS Port: (none)
MCC: 310
MNC: 420
Authentication Type: PAP
APN: default

MMS:
Name: CBW MMS
APN: wap.gocbw.com
Proxy: (none)
Port: (none)
Username: cbw
Password: (none)
Server: (none)
MMSC: http://mms.gocbw.com:8088/mms
MMS Proxy: 219.68.79.202
MMS Port: 80
MCC: 310
MNC: 420
Authentication Type: PAP
APN: mms

 

[pilipino101]

Ok... I tried both your setups

the single didn't work

the duo, i managed to send 1 mms out to myself, but couldn't download it. nor could i send anymore mms again. T.T
wth....

My friend has a Nexus S under CBW also. All he has under his APN was I think... the CBW MMS part. I'll have to check and see to verify.


EDIT: NVM!! the duo APN setup you posted work! TYVM

 

[Kokumuo]

Glad to hear it worked out. If you have any other troubles just let me know .

 

[kerkhoff04]

okay i have a unlocked CBW cell phone it is a htc wildfire s i toke it to the store they kept it three hours the internet works now but the mms aint working they said u had to put two apns for both of them to work then i here u have to have them all in one please help