Hey folks, wanted to write this a while ago, but had problems registering. Here's a solution if you're using a PC to get your iTunes playlists onto your Eris with a few easy steps. It seems a little roundabout, but really pretty simple. It requires iTunes and Windows Media Player. (Just hear me out here). 1. Select all tracks on your iTunes playlist and drag them into a new playlist you've created in Windows Media Player (WMP). This should preserve their order. 2. Save the WMP playlist. 3. In the WMP list of playlists, right click on the playlist title you'd like to transfer to Eris and and select 'open file location' 4. With your Eris connected as hard drive, drag the playlist file and the mp3 files (if not already on your phone) to the music folder of your Eris. Then you're done. This has worked for me every time. Hope this helps some folks.