My first bionic had connection issues, it got replaced. My second one developed connection issues, it got replaced (They sent me an htc thunderbolt by mistake and the next day sent my third bionic). It has dust under the camera lens and the voice quality is garbly and distorted. So my next one (4th) should be here on Tuesday. I'll flip out if this fourth one goes because the next on may have ics, which some here know I do not want! If that happens, I want the Galaxy nexus or the s3 samsung, if not? I want out of my contract and shut down my d+mn line! I can live without this technology, I already collected as much music as need! Lol (Knock on wood, my bionic from ebay is rock solid!) I have heard that if you send a phone in for a replacement, and it has dust in the camera, they can charge you 299 bucks! Fine, let me keep the phone, send me 299 bucks and I'll spend 5 bucks on the tools to clean it up myself! Wait, the voice is screwed... Sorry for the rant... P.S. They have been waiving the 12.99 over night fees.